D

Dovetail

SaaS platform for customer data analysis

Growth Marketer

Full-Time
No salary listed
Mid
Sydney NSW, Australia
HybridFour days per week in the office at the Surry Hills HQ; in-person-first role.
Growth & MarketingGrowth Marketing, Performance & Paid Marketing

About the job

Requirements
  • Experience in growth or performance marketing, ideally in business-to-business software as a service, with direct operating experience across Google Ads and LinkedIn Ads.
  • Experience building segmented business-to-business customer journeys across nurture, campaign follow-up, re-engagement, and behavioral triggers, including deliverability, testing, and automation.
  • A track record of managing meaningful budgets and improving qualified pipeline, customer acquisition cost, or revenue.
  • Hands-on experience with modern artificial intelligence tools such as Claude or ChatGPT, including workflows, agents, and prompts improved over time.
  • Comfort owning the paid and lifecycle marketing stack end to end, including campaign taxonomy, conversion events, pixels, conversion APIs, audience synchronization, email automation, and source-of-truth reporting.
  • Ability to interrogate funnel data, separate signal from noise, and turn performance readouts into clear decisions while understanding the limits of attribution.
  • Ability to evaluate messaging, hooks, visual concepts, offers, and landing-page experiences and provide clear direction for improvement.
  • Hands-on ability to audit accounts, build audiences, write advertisements, inspect tracking, review landing pages, analyze data, and ship tests.
  • Experience collaborating across Demand Generation, Product Marketing, Creative, Web, Revenue Operations, Data, Sales, and Engineering.
  • Experience using artificial intelligence in day-to-day work to improve quality, speed, and impact.
Responsibilities
  • Own paid acquisition channel strategy, budget allocation, targets, forecasting, and testing across Google Ads, LinkedIn Ads, retargeting, and selected emerging channels.
  • Build and optimize campaign structures, bids, audiences, exclusions, copy, creative variants, and conversion paths.
  • Build email and lifecycle journeys including nurture, behavioral triggers, campaign follow-up, re-engagement, and database activation.
  • Own segmentation, testing, deliverability, measurement, and the systems supporting email and lifecycle marketing.
  • Partner with Creative and Product Marketing to develop a learning loop across messaging, format, audience, and offer.
  • Partner with Web to ship landing pages, forms, and conversion experiments aligned with campaign intent.
  • Set hypotheses and decision rules, test channels, queries, audiences, creative, offers, landing pages, email journeys, and bid strategies, then scale or stop based on results.
  • Partner with Revenue Operations and Data to build tracking, attribution, dashboards, and feedback loops connecting spend to qualified pipeline, customer acquisition cost, and revenue.
  • Design and operate workflows, prompts, agents, and tooling for campaign production, lifecycle orchestration, monitoring, analysis, creative iteration, and reporting.
  • Partner with Engineering and Web to automate work that should not remain manual.
Desired Qualifications
  • Experience with Meta, YouTube, Reddit, programmatic advertising, or emerging artificial intelligence search surfaces.
  • Experience with Google Analytics, Segment, HubSpot, Salesforce, SQL, or a product analytics platform.

About the company

Dovetail is a SaaS platform that helps businesses analyze and manage customer data to understand their customers’ needs and pain points. It transcribes and analyzes customer data to uncover themes and stores years of research in a centralized, secure repository for easy access by stakeholders. The product integrates with tools like Slack, Atlassian, Notion, and Zapier, enabling researchers and decision-makers to surface insights where they work. Access is subscription-based, with features focused on customization, security, and regulatory compliance (SOC 2, GDPR readiness, HIPAA readiness) to support enterprise needs. The goal is to provide a scalable solution for turning customer data into actionable insights and informed business decisions.

Company Size

51-200

Company Stage

Series A

Total Funding

$70.2M

Headquarters

Sydney, Australia

Founded

2017

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Simplify Jobs

Simplify's Take

What believers are saying

  • July 2026 launches added Digital Twins, AI Agents, and 30-plus integrations.
  • Dovetail added eight first-party MCP connectors and marketplace listings across major AI tools.
  • Revelio says Dovetail is actively hiring, despite 2025-2026 headcount compression.

What critics are saying

  • Benjamin Humphrey’s harassment lawsuit resolved in July 2026, damaging employer brand.
  • Revelio shows headcount fell to 388 in 2026 from 429 in 2025.
  • AI research features face fast-moving rivals like Qualtrics, Gong, and Notion AI.

What makes Dovetail unique

  • Dovetail’s July 2026 MCP server embeds insights inside Claude, ChatGPT, Copilot, and Figma.
  • Its 2026 platform unifies research, channels, projects, and agents around one customer dataset.
  • The company claims 40% of Fortune 500 usage, signaling enterprise penetration.

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Benefits

  • Equity for everyone
  • Annual retreats
  • Equal parental leave
  • Flexible work life balance
  • Development & growth opportunities
  • Extra paid days off
  • Medical, dental & vision coverage

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

1%
Blackbird Ventures
Jul 27th, 2024
Dovetail | Blackbird

Dovetail was created in 2017 by two ex-Atlassians: Benjamin Humphrey and Bradley Ayers. They started Dovetail because they believe that deeply understanding one’s customers is the secret ingredient to making great products.

FinSMEs
Jan 20th, 2022
Dovetail Raises $63M In Series A Funding

Dovetail, a Sydney, Australia- and San Francisco CA-based customer research platform provider, raised $63M in Series A funding at a post-money valuation north of $700m USD. The round, which brings total funding to $71m USD, was led by Accel, with participation from Blackbird, Felicis Ventures, Grok Ventures, Didier Elzinga (CEO of Culture Amp), Stewart Butterfield [] The post Dovetail Raises $63M in Series A Funding appeared first on FinSMEs.

Business Wire
Jan 19th, 2022
Customer Research Platform Dovetail Valued North Of $700 Million Following $63 Million Series A Led By Accel

SAN FRANCISCO & SYDNEY--(BUSINESS WIRE)-- #technology--Customer Research Platform Dovetail Valued North of $700 Million Following $63 Million Series A Led by Accel

Greenspring Associates
Aug 13th, 2021
Felicis Ventures invests into Dovetail in $5M

Software company Dovetail has raised $5 million in a Series A funding round led by Greenspring manager Felicis Ventures.

Startup Daily
Aug 9th, 2021
Dovetail receives financing of $5M in Series A funding round

Sydney startup Dovetail has raised A$5 million in a round led by US VC Felicis Ventures.