Store Manager
About the job
- A minimum of three years of relevant leadership experience in retail operations management or the hospitality industry.
- Ability to solve problems and adapt to change.
- Ability to remain on one's feet for long periods and occasionally bend, lift up to 40 pounds, and walk up stairs.
- Close-distance hand-eye coordination and ability to manipulate basic hand tools such as screwdrivers.
- Proficiency in retail mathematics and business skills, including a working understanding of profit and loss statements.
- Comfort with data visualization tools such as Power BI and Tableau.
- Evening and weekend availability may be required depending on business needs.
- Understand every part of store operations and support Guest Experience Guides, Leads, and Assistant Store Managers in specific operational areas as needed.
- Implement local marketing strategies and increase store-controllable profit.
- Set sales and key performance indicator goals for the team, including targets for business-to-business sales, gift cards, and food and beverage.
- Coach the team to meet goals and pursue future bookings to sustain business growth.
- Build and maintain a guest-centric culture and support guest de-escalation when needed.
- Ensure the store team can manage scheduled guest timetables and deliver experiences on time.
- Maintain recurring reports, surveys, audits, and checklists.
- Maintain cleanliness of common areas and experience rooms and the condition of inventoried equipment.
- Ensure schedules and required breaks comply with state law and company procedures.
- Manage day-of labor spending based on pre-bookings and unscheduled walk-ins.
- Communicate with the District Leader and collaborate across departments to fulfill support requirements and deliver requested information.
- Ensure store schematics meet company standards.
- Conduct hardware and software checks, communicate issues to store staff and the Tier 1 Helpdesk, and rehabilitate low-damage hardware when appropriate.
- Lead store staff through software updates and experience launches.
- Lead interviewing, hiring, and onboarding for store staff.
- Identify coaching opportunities and partner with the Assistant Store Manager on coaching and developmental goals.
- Conduct shift check-ins, communicate daily goals, provide in-the-moment coaching, and maintain team performance and morale.
- Develop staff for success in their current roles and future growth opportunities.
- Delegate responsibilities within the leadership team and assign informal roles to foster accountability.
- A positive, team-oriented attitude and willingness to contribute to collective success.
About the company
Sandbox VR runs location-based VR entertainment with in-house developed AAA experiences, operating venues and franchises across 45+ global sites. Guests visit venues to participate in multi-user VR adventures built with high-end gear, motion tracking, and spatial audio, experiencing shared adventures in a physical space; revenue comes from per-visit tickets, franchise fees, and exclusive partner deals. The company differentiates itself by producing its own premium content, maintaining a wide global footprint, and partnering with brands like Netflix and high-profile investors. Its goal is to expand its global network and partnerships to provide scalable access to high-quality location-based VR for broad audiences.
Company Size
501-1,000
Company Stage
Series B
Total Funding
$119M
Headquarters
San Francisco, California
Founded
2016
Get referred to Sandbox VR
See people who can refer or advise you
Simplify's Take
What believers are saying
- Barcelona opened October 1, 2026; Jacksonville opens October 9, extending European and U.S. coverage.
- Deadwood Origins launched September 25, after the earlier Deadwood trilogy sold 2.66 million tickets.
- Sandbox VR surpassed $300 million lifetime sales and 150,000 monthly guests during September 2026 expansion.
What critics are saying
- The 2026 FDD discloses two legal actions, including Vortex’s franchise fight in Canada.
- Venue buildouts cost $1.44 million to $2.48 million, pressuring franchise returns if traffic softens.
- If licensed hits fade, Sandbox VR becomes a novelty arcade competing against home entertainment and theaters.
What makes Sandbox VR unique
- Sandbox VR pairs proprietary motion tracking, haptics, and physical props across six-player rooms.
- Netflix collaborations like Stranger Things: Catalyst and Squid Game Virtuals create exclusive content moats.
- A 90-plus venue franchise-and-company model scales premium experiences faster than one-off VR arcades.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Remote Work Options
Phone/Internet Stipend
401(k) Company Match
Company Equity
Growth & Insights and Company News
6 month growth
1%1 year growth
2%2 year growth
1%Sandbox VR is opening its newest Florida location at St Johns Town Center in Jacksonville on 9 October. The 4,518-square-foot venue features four private rooms accommodating up to six guests, who use headsets, haptic vests and motion sensors for full-body virtual reality experiences. The company operates over 90 venues globally through corporate-owned and franchise locations, attracting more than 150,000 guests monthly. Sandbox VR has sold over 6 million tickets worldwide since launching in 2016 and recently reached $300 million in lifetime sales. The company has raised over $70 million from investors including Andreessen Horowitz, Alibaba Entrepreneurs Fund and Gobi Partners. Individual backers include Justin Timberlake, Kevin Durant and Will Smith.
Sandbox VR is opening its first Spanish location in Barcelona's Les Glòries district on 1 October 2026. The venue will be operated by AVEVC VR1 SOCIEDAD LIMITADA and features three private holodecks accommodating up to six guests each, equipped with headsets, haptic vests and motion sensors for full-body immersion. The location includes a café and bar serving coffee, beer and snacks. Guests can access a presale offer of 20% off through 30 September. Sandbox VR operates more than 90 locations across five continents and 13 countries through corporate-owned venues and franchising. The company has surpassed $300 million in lifetime sales and sold over 6 million tickets since launching in 2016. Sandbox VR attracts over 150,000 guests monthly.
Sandbox VR is opening its second North Carolina location in Charlotte on 18 September 2026. The venue, located at The Station at LoSo, will be the company's second site in the state alongside Winston-Salem. The 4,400-square-foot facility features four private VR rooms accommodating groups of up to six people. Guests use headsets, haptic vests, and motion sensors for full-body immersion in experiences including Stranger Things: Catalyst and Age of Dinosaurs. Sandbox VR operates more than 90 locations globally across five continents, serving over 150,000 guests monthly. The company has sold 5 million lifetime tickets and reached $300 million in lifetime sales since launching in 2016. The Charlotte venue is operated through franchise partner Nextgen Virtual LLC. Sandbox VR's investors include Andreessen Horowitz and Alibaba Entrepreneurs Fund.
Sandbox VR Continues to Expand in North Carolina with a New Venue in Charlotte, Opening September 18 TMCnet News [September 16, 2026] | / | Sandbox VR Continues to Expand in North Carolina with a New Venue in Charlotte, Opening September 18 Sandbox VR brings the 'best virtual reality experience on the planet' to The Station at LoSo in Charlotte CHARLOTTE, N.C., Sept. 16, 2026 /PRNewswire/ - Sandbox VR, the world's premier venue for virtual reality experiences, is set to open its second North Carolina location in Charlotte on September 18, 2026. Sandbox VR is working with Nextgen Virtual LLC to bring the highly immersive experience to Charlotte at The Station at LoSo, joining Sandbox VR's additional North Carolina location in Winston-Salem. Guests can take advantage of a special limited-time offer of 20% off through September at https://sandboxvr.com/charlotte/loso. With over 150k players monthly, Sandbox VR is rapidly growing its global footprint with thriving corporate-owned locations and a robust franchising program. Sandbox VR Opens September 18 in Charlotte, NC: Celebrate with 20% Off When You Book thru September Sandbox VR's over 4,400 square foot venue features four VR private rooms where groups of up to six guests suit up with headsets, haptic vests, and motion sensors for full-body immersion. This technology allows players to see and physically interact with one another, creating the feeling of living inside the action together. The premium experience extends from arrival to exit, with personalized highlight videos allowing guests to relive and share their adventures. "We are excited to bring Sandbox VR to Charlotte and introduce a truly unique social entertainment experience to the community." aid Ritesh Kumar, Franchise Owner, Sandbox VR Charlotte. "Charlotte continues to grow as a destination for dining, nightlife, and interactive entertainment, and we believe Sandbox VR will be a great addition to that mix. We look forward to welcoming friends, families, corporate teams, and visitors to experience the future of immersive entertainment together." Sandbox VR operates both corporate-owned locations and a robust franchise program, and recently hit $300M in lifetime sales while scaling to more than 90 global locations across five continents and 12 countries since launching in 2016. The company is redefining group entertainment with immersive experiences that transform any outing into lasting memories. Built by a team of veteran developers from EA, Sony, and Ubisoft, Sandbox VR delivers full-body immersion through exclusive content and original experiences, including the recently launched Stranger Things: Catalyst, in collaboration with Netflix, and the new Age of Dinosaurs experience in partnership with the Natural History Museum of London and leading dinosaur experts. Sandbox VR provides an unparalleled entertainment experience with over 200,000 five-star reviews from guests worldwide. With 5 million lifetime tickets sold across five continents, the company has established itself as the global leader in location-based virtual reality. Sandbox VR is backed by Andreessen Horowitz, Alibaba Entrepreneurs Fund, Gobi Partners, Craft, and Stanford University, along with individuals such as Kevin Durant, Justin Timberlake, and Katy Perry. To learn more about Sandbox VR, visit https://sandboxvr.com/charlotte/loso. ABOUT SANDBOX VR Sandbox VR is the world's premier destination for location-based virtual reality experiences. Operating across 90+ venues around the globe through a robust franchise and corporate-owned model, Sandbox VR attracts over 150,000 guests each month. Sandbox VR provides guests the opportunity to step out of everyday reality into unforgettable adventures through exhilarating, group-play immersive experiences. Using a proprietary full-body VR platform, the company develops original and licensed content, including exclusive experiences like Stranger Things: Catalyst and Squid Game Virtuals in collaboration with Netflix, and the Sandbox VR original Deadwood series. With over 5 million tickets sold worldwide, Sandbox VR has become the leader in immersive entertainment, combining premium technology with emotionally engaging storytelling. Recognized as one of Fast Company's Most Innovative Companies and a two-time honoree on the Inc. 5000 list of America's fastest-growing private companies, Sandbox VR is headquartered in San Francisco with offices in Hong Kong and Vancouver. The company has raised over $70 million from investors, including Andreessen Horowitz, Alibaba Entrepreneurs Fund, Gobi Partners, and Craft, with individual backers including Justin Timberlake, Kevin Durant, and Will Smith. Media Contact: [email protected] View original content to download multimedia:https://www.prnewswire.com/news-releases/sandbox-vr-continues-to-expand-in-north-carolina-with-a-new-venue-in-charlotte-opening-september-18-302880850.html SOURCE Sandbox VR [ Back To TMCnet.com's Homepage] |
Sandbox VR unleashes Deadwood Origins, the new full-body VR horror-action in its $140M zombie series. Sep 15, 2026, 09:00 ET The fourth installment in the Deadwood zombie series launches September 25 in the U.S., Canada, and Hong Kong; bookings are now open SAN FRANCISCO, Sept. 15, 2026 /CNW/ - Sandbox VR today announced Deadwood Origins, a new full-body horror-action VR adventure in its fan-favorite Deadwood zombie series. The experience launches starting September 25 at participating locations in the U.S., Canada, and Hong Kong. Bookings are now open at https://sandboxvr.com/experience/deadwood-origins. Deadwood Origins deploys players as an elite security squad escorting a disease specialist to a remote jungle village that has gone dark. When infected wildlife attacks their aircraft, the mission becomes a fight for survival across a crash site, an abandoned village, a moving gondola, and the ruins of an ancient temple. Along the way, the squad confronts undead enemies, infected monkeys, bats, and a massive serpent while working together to protect one another and find a path to rescue. Using Sandbox VR's proprietary full-body platform, groups of up to six guests can move and interact together through motion tracking, haptic vests, headsets, and physical props. Because players can see and physically interact with one another, every rescue, surprise, and close call becomes a shared team moment that goes beyond what traditional media or at-home VR can deliver. Deadwood Origins rewinds the series to the moment the nightmare began, tracing the zombie virus to its source before the events of Deadwood Mansion, Deadwood Valley, and Deadwood PHOBIA. As the saga's prequel, it offers a natural starting point for guests who want to follow the story chronologically, while remaining a complete standalone adventure that requires no prior knowledge. The new chapter builds on a proven franchise: the three earlier Deadwood titles have sold more than 2.66 million tickets and generated more than $140 million in sales. "Deadwood Origins is the biggest and most ambitious experience we've ever made," said Michael Hampden, SVP of Content & Creative Director at Sandbox VR. "This time we go back to when the nightmare began and take you on an adventure packed with huge visual wow moments, terrifying new enemies, and nonstop surprises. Our team poured everything into this one, and we can't wait for guests to enjoy it together." Deadwood Origins returns to the original property that helped establish Sandbox VR's approach to social, location-based VR, while expanding the saga with a new cinematic adventure. It joins Sandbox VR's slate of original and licensed experiences, including Stranger Things: Catalyst and Squid Game Virtuals, developed in collaboration with Netflix, and Age of Dinosaurs, created in collaboration with the Natural History Museum, London. Bookings for Deadwood Origins are now open in the U.S., Canada, and Hong Kong for play beginning September 25. Bookings in additional international markets open beginning September 22. Visit https://sandboxvr.com/experience/deadwood-origins for local booking and availability information. ABOUT SANDBOX VR Sandbox VR is the world's premier destination for location-based virtual reality experiences. Operating across 90+ venues around the globe through a robust franchise and corporate-owned model, Sandbox VR attracts over 150,000 guests each month. Sandbox VR provides guests the opportunity to step out of everyday reality into unforgettable adventures through exhilarating, group-play immersive experiences. Using a proprietary full-body VR platform, the company develops original and licensed content, including exclusive experiences like Stranger Things: Catalyst and Squid Game Virtuals in collaboration with Netflix, and the Sandbox VR original Deadwood series. With over 6 million tickets sold worldwide, Sandbox VR has become the leader in immersive entertainment, combining premium technology with emotionally engaging storytelling. Recognized as one of Fast Company's Most Innovative Companies and a two-time honoree on the Inc. 5000 list of America's fastest-growing private companies, Sandbox VR is headquartered in San Francisco with offices in Hong Kong and Vancouver. The company has raised over $70 million from investors, including Andreessen Horowitz, Alibaba Entrepreneurs Fund, Gobi Partners, and Craft, with individual backers including Justin Timberlake, Kevin Durant, and Will Smith. Media Contact: [email protected] SOURCE Sandbox VR