HR & Office Operations Specialist

About the Role

We are looking for an HR & Office Operations Specialist to support the day-to-day operations of NEOWIZ's China entity in Shanghai.
This is a hands-on role covering employee administration, basic finance support, and general office operations. You will work closely with local colleagues, external service providers, and the NEOWIZ HQ teams in Korea.

This role is well suited to someone who enjoys working across different areas, is organized and dependable, and wants to grow with a developing local organization.

Key Responsibilities

HR & Employee Support
• Support employee administration, including onboarding, offboarding, attendance, leave, employee records, and benefits, in coordination with HQ teams.
• Coordinate payroll, social insurance, housing fund, and employee benefits with HQ and external service providers.
• Respond to general employee questions related to HR and office administration.
• Support local HR processes and documentation.
 
Finance Administration
• Support employee expenses, reimbursements, invoices/fapiao, and payment documentation.
• Organize and maintain financial records and supporting documents.
• Coordinate with the NEOWIZ HQ Finance team and external accounting service providers by providing necessary financial data and documentation for bookkeeping, monthly closing, and reporting.
• Assist with other routine payment and banking administration when required.
 
Office Operations
• Support the day-to-day operation of the Shanghai office.
• Coordinate office supplies, equipment, facilities, vendors, and company assets.
• Support business travel, meetings, visitors, and internal events.
• Help maintain simple and practical administrative processes as the China team grows.
• Support local management with administrative tasks, including the preparation of reports, business plans, and other business documents.

Qualifications

• 2+ years of experience in HR administration, General Affairs, office operations, or a related role.
• Fluent Mandarin Chinese and professional working proficiency in Korean.
• Experience handling employee administration and general office operations.
• Basic understanding of expense processing, invoices/fapiao, and financial documentation.
• Strong organizational and communication skills.
• Careful, responsible, and comfortable handling confidential information.
• Comfortable working with Microsoft Office, Google Workspace, or similar business tools.

Preferred Skills

• Experience working in the China office or subsidiary of an international company.
• Experience working with a Korea-based HQ or Korean stakeholders.
• Experience in a newly established or growing organization.
• Experience coordinating with external HR, payroll, accounting, or office-service providers.
• Accounting-related knowledge or qualifications, including 初级会计专业技术资格 / 初级会计职称.