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Maritz

Behavioral science-driven B2B customer loyalty programs

Event Venue Manager 2

Project ManagementConfirmed live in the last 24 hours
Full-timeMountain View, CA, USA$80k - $90k /yr

About the Job

Requirements

  • A bachelor's degree or equivalent experience is required.
  • A minimum of 3 years of experience in meeting or event planning is required, including incentives, association, corporate events, hotel catering, convention services, or sales.
  • Strong knowledge of event and program management and budget maintenance, with exposure to project planning, is required.
  • The candidate must be able to develop and maintain strong client relationships.
  • Professional verbal and written communication skills are required.
  • The candidate must be able to manage multiple projects and competing demands effectively.
  • Strong proficiency with G Suite tools and Microsoft Office, and the ability to learn new technology quickly, are required.

Responsibilities

  • Plan and design events within assigned venue spaces and serve as the primary point of contact for event hosts.
  • Outline event deliverables, develop project timelines, and create communication plans to ensure details are handled accurately and on schedule.
  • Coordinate and attend site inspections and lead working sessions with event hosts and program managers.
  • Maintain proactive client communication, ensuring expectations, objectives, and business rules are understood and documented.
  • Track and report event changes, ensure supplier readiness, and schedule and lead pre-con meetings.
  • Implement events onsite during operational dates, overseeing catering, facilities, technology and audiovisual services, executive production, security, transportation, janitorial services, and other internal partners.
  • Serve as the primary point of contact for event attendees and guests, supporting registration, attendee check-in, and giveaway distribution.
  • Anticipate onsite challenges and resolve issues promptly; direct team members and collaborate with third-party suppliers as needed.
  • Manage VIP logistics, ensure attendee privacy and facility security, and support emergency response best practices.
  • Perform venue quality audits for cleanliness, maintenance, and readiness; submit facility work orders and oversee quick-turn event setups and strikes.
  • Own venue standard operating procedures, manage the venue calendar, oversee space booking, accurately track and input event details, uphold venue standards, and represent the venue professionally.

Desired Qualifications

  • Experience managing venue operations or corporate event spaces is preferred.
  • Hands-on experience with VIP and executive-level event logistics is preferred.
  • Familiarity with emergency preparedness protocols for event environments is preferred.

About the Company

Maritz

Behavioral science-driven B2B customer loyalty programs

Maritz helps Fortune 500 clients improve customer loyalty, employee experience, and sales performance by applying behavioral science and data analytics across a broad suite of services. Its products work by conducting research, designing incentives and rewards, crafting experience-based programs, and running incentive travel, meetings, and events, often supported by software, then measuring results to refine impact. The company differentiates itself with an end-to-end, integrated approach that combines behavioral science with analytics across research, incentives, experiences, and events tailored to large enterprises. Its goal is to change behavior and perceptions to lift loyalty, engagement, and business performance for clients.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Fenton, MO
Founded
1894

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