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Kyndryl

Managed IT infrastructure and cloud services

Device Management 3 - SCCM/Intune, French-speaking

System AdministrationPosted on Nov 12
Full-timeNo salary listed

About the Job

Requirements

  • At least 5 years of enterprise experience managing, deploying, and supporting mission-critical Windows 10 and Windows 11 endpoint environments.
  • Expert administration of Microsoft Intune and SCCM/MECM, including hybrid and co-managed architectures.
  • Hands-on expertise with application lifecycle management, including Win32, MSI, and MSIX; operating system deployment; enterprise patch management; and security hardening.
  • Practical working knowledge of Microsoft Entra ID (Azure AD), device enrollment methods, and group policies.
  • Strong proficiency in PowerShell scripting and task automation for administrative efficiency and system health checks.
  • A proven track record as a third-level technical lead, including stakeholder management, root-cause problem resolution, and cross-team coordination.
  • Professional French proficiency at B2/C1 level and working English proficiency.

Responsibilities

  • Act as the primary third-level escalation subject-matter expert for Microsoft Intune and SCCM/MECM, handling complex incident troubleshooting, problem management, and root-cause resolution.
  • Design, configure, and maintain modern endpoint environments across Windows 10 and Windows 11 fleets, including co-management and hybrid cloud topologies.
  • Manage end-to-end software distribution lifecycles, application packaging (Win32, MSI, MSIX), and deployment rings.
  • Direct monthly patch management schedules, quality and feature update deployments, and security compliance reporting.
  • Implement and enforce device configuration profiles, compliance policies, and Conditional Access integrations alongside Microsoft Entra ID.
  • Automate routine administration, compliance checks, and configuration rollouts using advanced PowerShell scripting.
  • Mentor and coordinate Level 2 operational teams, establishing standard operating procedures and technical documentation.
  • Lead technical workshops and operational governance sessions with client stakeholders, articulating technical strategies and solutions.

Desired Qualifications

  • Relevant industry certifications, such as Microsoft Certified: Endpoint Administrator Associate (MD-102) or related credentials.
  • Direct experience with Windows Autopilot deployment and cloud-native endpoint management transitions.
  • Familiarity with ITIL-aligned service management platforms such as ServiceNow and with global managed services environments.
  • Readiness to participate in scheduled on-call rotation or out-of-hours operational support when business needs arise.

About the Company

Kyndryl

Managed IT infrastructure and cloud services

Kyndryl provides managed IT infrastructure services for large enterprises, helping them run and modernize their technology environments. Its offerings cover cloud adoption, cybersecurity, security operations, and digital workplace services, all delivered under long-term managed-service contracts. The company works by partnering with major technology providers (including Microsoft) to offer integrated, end-to-end solutions, often complemented by a new security operations center (SOC) and other security capabilities. This focus sets it apart from competitors through scale, enterprise-grade governance, and a history rooted in IBM’s infrastructure services, now independent but aligned with large technology partners. The goal is to support digital transformation by providing reliable, scalable, and secure infrastructure management that enables enterprises to operate efficiently and securely in a cloud-enabled world.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
2021

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