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Adidas

Global athletic footwear, apparel, accessories provider

Retail Lider de Piso de Ventas - Bucaramanga, CO

Retail Store ManagementUpdated on Nov 14
Full-timeBucaramanga, Santander, ColombiaNo salary listedIn-person

About the Job

Requirements

  • Demonstrated experience working in a retail environment is required.
  • Experience in sales or designated operational subareas and a comprehensive understanding of products, retail, and the industry are required.
  • Understanding of store operating processes and tools, store operations, and how to achieve key performance indicators is required.
  • Understanding of visual merchandising standards to drive conversion through strategic actions is required.
  • Ability to connect with, engage, and inspire consumers is required.
  • Interpersonal and communication skills, including the ability to lead discussions with diverse groups of different sizes, are required.
  • Ability to lead and implement processes and strategies with agility and responsiveness, including omnichannel offerings and digital solutions, is required.
  • Ability to build and maintain effective working relationships with team members and to establish and maintain high performance standards is required.
  • Ability to solicit and provide meaningful feedback and translate it into actionable goals to help staff and the team improve is required.

Responsibilities

  • Support store business operations and people as the third in charge, acting as manager in charge when the Store Manager and Assistant Store Manager are absent to ensure store management and supervision and compliance with adidas service standards.
  • Contribute to achieving store key performance indicators, including conversion rate, average transaction value, average selling price, units per transaction, traffic, standard margin, and net promoter score; ensure the team understands these measures and how it contributes to them, and suggest adjustments to improve productivity, service, and sales-floor efficiency.
  • Support compliance with store policies and procedures to maintain a safe working and shopping environment, and support team training to meet adidas standards and reduce risks.
  • Supervise and support store tasks such as checkout, stockroom, and sales, performing them alongside the team as needed to ensure store operations and customer service.
  • As leader in charge, support proper use of store resources, optimize staff scheduling, control inventory losses, and control operating expenses under the store management team's responsibility to positively affect store profitability.
  • Lead and motivate the assigned team and support recruiting and training other team members so the team can meet store objectives; promote employee engagement, productivity, and a high-performance culture, and model the adidas brand values of courage, ownership, innovation, team play, integrity, and respect.
  • Ensure all team members follow the store's service model and operating rhythm, including retail operations standards and the omnichannel after-sales process.
  • Support implementation and follow-up of digital initiatives, ensuring they are operational and consumer-facing, and drive end-to-end execution at store level.
  • Support the Store Manager in training the team on digital and omnichannel sales solutions and tools, and provide after-sales service to ensure a seamless shopping experience.
  • Drive staff enrollment in Creators Club membership through the service model in each consumer interaction.
  • Complete applicable training programs, including foundational and seasonal brand and product knowledge, and apply learning on the job.
  • Contribute actively to an inclusive and welcoming workplace by respecting colleagues and working with a team-first mindset.
  • When applicable as stockroom team leader, lead stockroom operations and complete deliveries quickly and accurately while following stock protection procedures to support customer experience and reduce stock loss.
  • Coordinate and execute inventory control processes as part of retail operating procedures and rhythm.
  • Record and manage inventory movements between stores promptly to safeguard stock and maintain current, accurate data.
  • Lead stockroom management and store replenishment to ensure stock is consistently available on the sales floor.
  • Ensure appropriate supplies are available and maintain an effective stockroom environment, including merchandise, to support proper stock management and reduce losses.
  • Coordinate and ensure correct execution of store logistics processes for implemented digital initiatives, including conversational commerce.

Desired Qualifications

  • Experience supervising people is desirable.
  • Continuous learning and willingness to pursue opportunities to improve personal and store performance by understanding the retail environment, products, brand knowledge, and consumer behavior are desired.
  • An inspiring attitude that contributes to a positive team environment is desired.

About the Company

Adidas

Global athletic footwear, apparel, accessories provider

Adidas designs, manufactures, and sells athletic footwear, sportswear, and accessories worldwide. It reaches customers through company-owned stores, e-commerce, and third-party retailers, plus strategic collaborations with athletes, celebrities, and brands to create exclusive product lines. Adidas products combine performance-oriented materials and construction with style, helping people train and live more comfortably. The company uses digital tools and AI to improve its product offerings and customer experiences, including managing digital content. A differentiator is its strong global brand, extensive distribution, and active affiliate program, as well as a balance between sport performance and lifestyle fashion through partnerships and targeted collaborations. Adidas’ goal is to maintain leadership in the sports and lifestyle market, grow its customer base and loyalty, and continue expanding digitally and through meaningful partnerships.

Company size
10,001+
Company stage
IPO
Headquarters
Herzogenaurach, Germany
Founded
1920

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