Full-Time

Lead Store Advisor

Updated on 9/4/2026

On

On

5,001-10,000 employees

Designs and markets athletic footwear

No salary listed

Boston, MA, USA

In Person

Category
Retail (1)
Required Skills
Customer Service

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Requirements
  • Bring at least 3 years of functional experience in premium retail operations or a high-volume, customer-focused environment.
  • Demonstrate the ability to lead projects, manage floor priorities, or informally mentor peers to achieve collective performance goals.
  • Understand service excellence and analyze information to solve problems and handle planned changes effectively.
  • Demonstrate emotional intelligence, awareness of personal strengths, and openness and curiosity when approaching unfamiliar topics.
  • Have keen attention to detail and an interest in technical product storytelling, particularly in the sports, performance, or fashion industries.
Responsibilities
  • Orchestrate floor flow as an expert role model for the 5 Steps of Service, empowering Advisors to master the Cloud CX framework and deliver a premium experience that drives brand loyalty.
  • Drive functional excellence and systemic process improvements by owning a specific pillar of expertise—Customer, Experience, Store Operations, or People—while maintaining meticulous standards across the store.
  • Resolve complex after-sales inquiries and operational hurdles with empathetic, personalized solutions that safeguard elevated service standards and fan relationships.
  • Guide and motivate the team through impactful coaching and balanced feedback, fostering shared accountability and ensuring every detail reflects the company’s premium global positioning.

On designs and markets athletic footwear and apparel from Switzerland. Its flagship running shoes use a patented CloudTec cushioning system that provides a soft landing and a firm takeoff, aiming to reduce muscle fatigue and prevent injuries. The lineup also includes hiking shoes, tennis shoes, sneakers, and a range of sportswear such as shorts, shirts, and jackets. On differentiates itself with the CloudTec technology, a Swiss-brand design ethos, and a direct-to-consumer and global retail approach that makes its products available in over 50 countries through retailers, distributors, and its own website. The company’s goal is to help people move better and stay active by offering high-performance footwear and apparel that supports running and other athletic activities.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

Zurich, Switzerland

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • Q2 2026 DTC grew 34.3% constant currency, reaching 45.7% of sales.
  • August 2026 gross margin rose to 65.4%; guidance now at least 65%.
  • September 3, 2026 collaborations and new San Francisco stores reinforce premium demand and visibility.

What critics are saying

  • August 2026 wholesale weakness forced lower full-year growth guidance to low-20% constant currency.
  • July 2026 U.S. Section 301 tariffs pressure margins and force sourcing or pricing offsets.
  • Three leadership changes since April 2025 create execution risk if founder priorities clash.

What makes On unique

  • CloudTec and LightSpray anchor On’s premium running brand with visible product innovation.
  • Founder-led control returned May 1, 2026, tying strategy tightly to execution.
  • Roger Federer and fashion collaborations, including PAF and FP Movement, widen cultural reach.

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Benefits

Flexible Work Hours

Wellness Program

Mental Health Support

Growth & Insights and Company News

Headcount

6 month growth

-20%

1 year growth

1%

2 year growth

2%
PR Newswire
Sep 3rd, 2026
FP Movement and On unveil second footwear collaboration.

FP Movement and On unveil second footwear collaboration. Sep 03, 2026, 12:05 ET Two exclusive sneaker styles unite On's performance innovation and FP Movement's signature approach to movement and self-expression PHILADELPHIA, Sept. 3, 2026 /PRNewswire/ - On Thursday, Sept. 3, FP Movement-Free People's renowned activewear brand-reunites with On, the premium global sportswear brand, for a second footwear collaboration. The limited-edition collection features two exclusive styles that merge performance with self-expression, designed to support women across every form of movement, from everyday runs to studio training. Inspired by the resilient wildflowers of the Swiss Alps, the FP Movement x On collection is for women who move seamlessly through their day. At the heart of the collection is the Alpine Floral print, which combines On's Swiss heritage with FP Movement's expressive style on versatile footwear designed for women on the move. The On Cloudmonster 3 ($200) combines plush cushioning and responsiveness with a modern, expressive design. Engineered for everyday runs, the shoe features a breathable knit upper, an optimized rocker profile for explosive takeoffs, and a triple-layer CloudTec(R) system for maximum responsiveness. Available in two floral colorways, Ivory and Dusty Rose, each style incorporates the collection's Alpine Floral motif, bringing a distinctive expression to On's iconic everyday running shoe. The On Cloud X Tempo ($190) is a new hybrid shoe that combines the smooth ride of a running shoe with the stability of a training shoe-a style that easily transitions between strength and cardio workouts. The collection's Alpine Floral print is subtly incorporated inside the shoe, offering an unexpected nod to the story that inspired the collection. "We are thrilled to extend our collaboration with On, a brand that relentlessly redefines performance and design. The overwhelming response from our community reflects the strength of pairing On's innovative heritage with our deep understanding of women and our passion for blending function with style. Together, we hope to empower them to move and excel wherever their fitness journeys and runs lead." says FP Movement Global President, Andrea Perez. The collaboration will be available on FPMovement.com and On. com, as well as in select FP Movement and Dick's Sporting Goods stores, beginning Thursday, Sept. 3 for a limited time. About FP Movement Established in 2012 as a category on Free People, FP Movement has been at the forefront of redefining activewear, introducing performance-ready styles that extend beyond the gym. Rooted in community, individuality, and the spirit of #movingtogether. FP Movement's activewear for Hike, Run, Racquet, Studio, and Ski bridges the gap between fashion and function. In 2020, FP Movement emerged as an independent brand, opening its first standalone store in Los Angeles. The brand currently has 97 stores nationwide, offers online shopping at fpmovement.com, and collaborates with wholesale partners such as DICK'S Sporting Goods and independent fitness studios. About On On was born in the Swiss Alps in 2010 with the mission to ignite the human spirit through movement - a mission that still guides the brand today. Sixteen years after market launch, On delivers industry-disrupting innovation in premium footwear, apparel and accessories for high-performance running, outdoor, training, all-day activities and tennis. On's award-winning CloudTec(R) and LightSpray(TM) innovation, purposeful design and groundbreaking strides within the circular economy have attracted a fast-growing global fan base - inspiring humans to explore, discover and Dream On. On is present in more than 90 countries globally and engages with a digital community on www.on.com. SOURCE Free People

K-Style Seoul
Sep 2nd, 2026
The final Cop: On & PAF are dropping their last-ever collab - Don't sleep on 'Current Form 5.0'

The final Cop: On & PAF are dropping their last-ever collab - Don't sleep on 'Current Form 5.0' | Input: 09/02/2026, 10:55 Swiss performance powerhouse On and South Korea's avant-garde disruptors POST ARCHIVE FACTION (PAF) are officially closing the book on their legendary partnership. Dropping on September 3rd, the "On PAF Current Form 5.0" collection marks the sixth and final chapter of their collaborative journey. At the core of the drop is the all-new Cloudsoma PAF - a bold, brand-first silhouette that completely ditches the signature midsole hollows for a radical trail-running build. Inspired by the raw, organic shapes of natural rock formations, the shoe flexes PAF's signature deconstructive ethos with swirling lines and an asymmetrical lacing system that blurs the lines between high fashion and the great outdoors. Fluid motion: the next-level cushioning of the Cloudsoma. Born from rugged trail DNA, the Cloudsoma is engineered to conquer concrete jungles just as easily as mountain paths. Powered by On's proprietary CloudTec Connect(TM) cushioning system, the sneaker adapts dynamically to your stride, delivering all-day comfort whether you're dodging traffic or pounding the pavement. It's the ultimate fusion of raw, natural energy and sleek urban utility. Where high fashion meets technical grit. Don't get it twisted - this isn't just a gallery piece. The Cloudsoma is built with serious performance specs, featuring a high-performance upper that's both abrasion-resistant and quick-drying to keep your feet locked in and fresh no matter the conditions. Stacked with top-tier tech and visionary design, it's a masterclass in hybrid footwear. Drop details & specs. * Collection: On PAF Current Form 5.0 (Cloudsoma PAF) * Release Date: September 3, 2026 (Global Drop) * Price: ₩239,000 (~$180 USD) * Colorways: Cobble/Raven, Black/Black, Haze/Linen * Key Features: Brand-first solid midsole trail silhouette, asymmetrical lacing, CloudTec Connect(TM) system, Helion(TM) HF hyper foam, Missiongrip(TM) outsole * Where to Cop: On Official Online Store, POST ARCHIVE FACTION Seoul Store, Shinsegae Department Store Gangnam The end of an era: don't miss the final Cop. For six seasons, On and PAF have pushed the boundaries of sportswear, turning technical gear into wearable art. As their final collaborative project, the "Current Form 5.0" is an absolute must-have for serious sneaker collectors and streetwear purists alike. This is your last chance to secure a piece of history. The era is closing out for good - don't sleep on the final drop.

Hypebeast
Sep 1st, 2026
On and POST ARCHIVE FACTION (PAF) mark final collaboration with Current Form 5.0.

On and POST ARCHIVE FACTION (PAF) mark final collaboration with Current Form 5.0. The two brands bring their six-season partnership to a close with the launch of the Cloudsoma PAF silhouette. Summary. On and POST ARCHIVE FACTION (PAF) have officially introduced Current Form 5.0 as the final installment of their six-season collaboration The release debuts the Cloudsoma PAF running silhouette alongside a permanent stone trail-loop installation created with land artist Strijdom van der Merwe The collection and footwear launch globally on September 3 2026 online and at select retail partners On and POST ARCHIVE FACTION (PAF) have officially revealed their final collaborative Current Form 5.0 collection, anchored by the new Cloudsoma PAF running shoe. Bringing six seasons of design evolution to a close, the final release from the Swiss sportswear brand and South Korean label pairs performance footwear with a permanent land art installation in Tenerife, Spain. Engineered for running, the collaborative Cloudsoma PAF draws visual inspiration from mountain rock formations, terrain, and organic motion. The silhouette features a high-abrasion, quick-drying upper detailed with asymmetrical lacing, fluid panelling, and swirling line work designed to reflect natural landscapes. The model will be available in three distinct colorways: "Cobble/Raven," "Black/Black," and "Haze/Linen." To commemorate the partnership's lasting legacy, On and POST ARCHIVE FACTION (PAF) teamed up with land artist Strijdom van der Merwe to construct a circular stone trail loop on the island of Tenerife for local runners. The design process and land art construction are featured in an accompanying three-part documentary starring POST ARCHIVE FACTION (PAF) Co-founder and Creative Director Dongjoon Lim alongside project athletes. The On x POST ARCHIVE FACTION (PAF) Current Form 5.0 collection and Cloudsoma PAF silhouette launch on September 3, 2026, via On, POST ARCHIVE FACTION (PAF), and select retail partners.

Swisstrade
Aug 25th, 2026
On honors Roger Federer with special edition shoe.

On honors Roger Federer with special edition shoe. 25 August 2026 09:47 Supporting partner. Zurich - On has unveiled a special edition of THE ROGER shoe in tribute to the achievements of Roger Federer. The release coincides with the ex-tennis player's induction into the International Tennis Hall of Fame. Limited to just 20,000 pairs, the shoe was designed based on the outfits donned by Federer down the years at Wimbledon. (CONNECT) Roger Federer is being inducted into the International Tennis Hall of Fame. To celebrate this achievement, the Swiss athletic footwear brand On launched a special edition shoe as part of THE ROGER Collection on the market on August 25, 2026. THE ROGER Centre Court - International Tennis Hall of Fame Edition is designed to pay tribute to the successes of the former tennis professional, as On writes in a statement. The special edition builds on and refines the existing ROGER Centre Court shoe and is limited to 20,000 pairs globally. The aim was to create something "effortlessly understated - a piece of living tennis culture that gives everyone wearing it the feeling of stepping onto the grass", as Federer explains in the statement. The design drew inspiration from the outfits Federer himself wore at Wimbledon, in addition to his signature silhouette. Aesthetically, the shoe features a refined ivory and fern colorway, whereby golden accents and subtle green details adorn the white upper. These are replicated on the packaging used for shipping. At Federer's request, the shoe includes a grass-colored sockliner, while a golden International Tennis Hall of Fame badge on the heel commemorates the Swiss legend's legacy. This special edition of THE ROGER Centre Court is exclusively available online and comes in special packaging featuring a "personal message from Roger Federer inside the lid". In parallel with the launch of the special edition shoe, On and Federer presented "The Boy from Basel" as a campaign film, which looks back on the career of the ex-tennis pro. It was filmed in Basel, with the focus said to be on the dream "that started it all". On and Roger Federer have been working together since 2019. ce/heg

SUPERFUTURE Pty. Ltd.
Aug 24th, 2026
San Francisco: On store opening.

San Francisco: On store opening. August 24, 2026 Indeed, On is on a roll as yet another outpost has opened its doors in San Francisco's leafy Marina District. Here, the Swiss brand occupies a 260 sqm. (2,800 sq.ft.) unit on the ground floor of a three-storey building, featuring an interior design created by the brand's in-house design team. Unsurprisingly, the chosen aesthetic takes cues from the iconic red-orange tones of the majestic Golden Gate Bridg and the vibrancy of the surrounding Marina District. The striking hue is captured by walls, beams and the steel grid ceiling, alternated by an infusion of metal in the frm of tiered shelving units, grid partitions, wall panels, and clothing racks. The shoe section comes with ample seating where to sit back and try on On's abundance of trophy models. Polished concrete flooring ties in all store sections. The new On store stocks the full range of footwear, apparel items and accessories for running, tennis, training, outdoor and all-day lifestyle. Additionally, select products from partner collaborations will also be available in limited quantities. Mind you, additional On stores are scheduled open on the U.S. West Coast in the next two months months, and more specifically in San Diego, Los Angeles, and Corte Madera. On 2061 Chestnut Street (Marina District) San Francisco, CA 94123 Telephone +1 628 2878100 Mon-Sat 10am-7pm Sun 11am-6pm From Sites Superfuture Pty. Love Publishers Note Just to be clear - superfuture(R) is a design blog and not a political commentator. No surprise there. The scope of its content has always been global and borderless, however that can often mean covering projects in countries where Superfuture Pty. will not agree with the politics or actions of those countries. In a world that's as screwed up as ever right now, the focus of its support is to those designers, architects and other creatives who aim to make the world a more liveable one - as opposed to people that try their hardest to destroy it. So if a project hits its desk and Superfuture Pty. like it based on its design credentials, Superfuture Pty. may choose to publish regardless of its location or creators nationality. superfuture(R) has always been inclusive and hopes for all current wars, aggression, violence, hate and extremism to end.