Strategic Account Manager

In this Role, you’ll get to:

• Builds and owns the long-term relationship (through proactive and reactive engagement) between Agoda and their strategic and/or key accounts (comprised of top producing hotel partners).  
• Be responsible for the maintenance and improvement of the performance of their accounts, typically from a portfolio of the top producing properties for the country  
• Proactively engages Agoda's supply partners, utilizing exemplary Strategic Account Management (SAM) approaches and practices to drive mutual growth and maximize value.  
• Actively manages supply partners, providing consultative services and tailor-made solutions to hotel partners to improve mutual revenue growth.  
• Demonstrates a data driven and consultative approach to prioritizing tasks and delivering pitches that lead to high conversion for each hotel partner.  
• Maintains meaningful & high-frequency engagement with supply partners, including a minimum of one face-to-face interaction a quarter.  
• Responds to the needs and requests of hotel partners in a timely and effective manner.  
• Is capable of handling both input and output KPIs and achieves their individual KPIs with minimal supervision from an Area Manager.  

What you’ll Need to Succeed: 

• Bachelor’s degree  
• Minimum 3 years of experience in business development and/or account management  
• Strong interpersonal skills & ability to influence both external / internal stakeholders  
• Experience in internet/e-commerce preferred  
• Ability to convince  senior stakeholders with insight from data  and problem-solving skills 
• Team player with a professional “get it done” attitude and work ethic  
• Proven success in acquiring, building & maintaining long term customer relationships  
• Adapts well to change and able to work in a fast-paced environment.  
• Ability to create new, innovative ideas, and drive workstream to create impact from those ideas.   
• Strong Proficiency in English and Thai

It’s great if you have:  

• Experience in Travel industry  

Equal Opportunity Employer

Agoda prides ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.

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