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Fooda

Office catering marketplace connecting local restaurants

Event Coordinator

Food Service & HospitalityConfirmed live in the last 24 hours
Part-timeSeattle, WA, USAIn-person

About the Job

Requirements

  • Provide customer service and build relationships with customers.
  • Be comfortable using technology and working in a fast-paced startup environment.
  • Be resourceful and able to find solutions under pressure.
  • Know the local territory and travel efficiently using a personal car.
  • Be available for a part-time schedule during regular business hours, Monday through Friday, for approximately 20 hours per week.

Responsibilities

  • Support Fooda events onsite by setting up and tearing down, cleaning equipment and site areas, problem-solving, and ensuring a high-quality setup and customer experience.
  • Become competent with Fooda technology and standard operating procedures.
  • Resolve issues such as incorrect orders, late deliveries, late restaurant arrivals, and incorrect email communication.
  • Troubleshoot technical issues with the point-of-sale system, onsite technology, and television menu boards.
  • Conduct onsite Fooda promotions and coach customers on the mobile app.
  • Provide real-time onsite customer service and promptly resolve consumer issues.
  • Audit restaurant event setups for consistency and quality.
  • Escalate issues to the Operations Manager when necessary to keep them informed or assist with problem-solving.

Desired Qualifications

  • Prior catering or serving experience is strongly preferred.

About the Company

Fooda

Office catering marketplace connecting local restaurants

Fooda partners with local restaurants to provide office catering for businesses, offering a wide variety of cuisines and reliable on-time delivery. It manages every step of the catering process—from placing orders to coordinating delivery—so clients don’t have to handle multiple restaurant relationships. Revenue comes from a commission on each order placed through the platform. A key feature is package pricing that matches the exact number of attendees, reducing waste and helping control costs. The platform differentiates itself by handling logistics across many restaurants in one place, ensuring consistent service and simplified billing for corporate clients. The goal is to make office catering convenient, predictable, and scalable for organizations of all sizes.

Company size
501-1,000
Company stage
Series C
Total funding
$42M
Headquarters
Chicago, IL
Founded
2011

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