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Munson Healthcare

Non-profit regional healthcare system

Senior Health Information Clerk

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeTraverse City, MI, USANo salary listed

About the Job

Requirements

  • Proficient computer skills in Microsoft Office and general internet usage.
  • Effective verbal, written and interpersonal communication skills.
  • Ability to multitask with extreme attention to detail.
  • Ability to work independently and as part of a team.
  • High school diploma.
  • One year of clerical experience; healthcare experience is preferred, not required.
  • Within the first six months of Health Information Management employment, successful completion of basic Medical Terminology and customer relations education (such as AIDET or an approved nThrive course) is required.
  • Employees must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella and Varicella. Employees must also receive a flu vaccine during the flu season in the year hired and annually thereafter, or receive an approved medical or religious exemption.

Responsibilities

  • Manage the life cycle of the legal medical record after patient discharge.
  • Perform retrospective record analysis to ensure information is complete and complies with regulatory and hospital requirements.
  • Assist with processing birth and death certificates. Birth certificate completion applies only at Cadillac, Charlevoix, Grayling, and Munson Medical Center hospitals.
  • Serve as the point of contact for verification of Advance Care Planning documentation.
  • Provide general clerical assistance.
  • Retrieve discharged medical records and loose documentation from patient care areas; perform chart preparation, scanning, indexing and quality analysis.
  • Analyze discharged-patient medical records for completeness and accuracy according to hospital policy and regulatory requirements.
  • Process Advance Care Planning documents, birth certificates and death certificates.
  • Coordinate retrieval of medical records from storage.
  • Answer and direct telephone calls in a polite and informative manner.
  • Perform quality improvement activities as requested.
  • Cross-train to assist with workloads.
  • Assist with training new employees.
  • Attend meetings as scheduled and assigned.

Desired Qualifications

  • Experience with PowerChart, Kofax scanning, Electronic Birth Certificate, or the Dolbey transcription/dictation system.
  • Healthcare clerical experience.

About the Company

Munson Healthcare

Non-profit regional healthcare system

Munson Healthcare is a nonprofit regional health system serving northern Michigan, made up of eight community hospitals and related facilities. It delivers hospital, primary and specialty care, and outpatient services across 29 counties, supported by advanced technologies and facilities such as a Level II Trauma Center and the region’s only Neonatal Intensive Care Unit and inpatient behavioral health services. The system distinguishes itself as the region’s largest integrated provider with a broad network and a strong reinvestment model, directing over $170 million annually back into community programs and unreimbursed services. Its goal is to improve access, outcomes, and health equity for residents of northern Michigan by expanding care options and maintaining comprehensive, locally anchored services.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Traverse City, MI
Founded
1915

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