Account Director - Asset Services

Job Title

Account Director, Asset Services

Job Description Summary

The Account Director position, based in the Twin Cities, is responsible for leading cross-functional teams and account management services with multiple Property and Facility Managers reporting to them. This position has managerial oversight of a portfolio of client facilities as well as being an integrated team member, developing and managing multiple services including Facility and Property Management services, space planning, lease administration, project management and asset management/transaction management oversight.

This position provides leadership and management across all aspects of accounts including service delivery standards, client experience & relationship management, talent and team development and financial performance.

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Maintain a strategic understanding of the clients’ business goals and strategies.
• Establish and implement the overall strategy and performance metrics.
• Oversee account management activities and direct reports.
• Identify and provide service solutions for expansion of existing client services and new business development opportunities.
• Actively engage subject matter expertise to bring best practices to our client.
• Provide day-to-day leadership and contributing support to the account staff.
• Establish a strong partnership with the client.
• Present written recommendations to clients including economic justifications, financial reports, and monthly summary reporting in line with contractual requirements
• Strategic Leadership.
• Develop and gain approval on strategic plans, occupancy strategies and identified cost efficiencies opportunities.
• Ensure compliance with company policy and procedures.
• Ensure account profitability in line with corporate forecast and standards.

KEY COMPETENCIES

Experience with cross functional, integrated facility management services Leadership & customer relationship management in Commercial Real Estate. Strong communication and presentation skills Financial management acumen

IMPORTANT EDUCATION

• Bachelor’s degree in business, real estate management, or related field.
• CFM, FMA, RPA, CPM, CCIM industry certifications recommended, other technical training or certifications a plus.

IMPORTANT EXPERIENCE

• 10 years+ of Management level or other similar capacity
• Experience in Commercial Real Estate, directly leading and managing multi-disciplined teams
• Experience in analyzing commercial lease and contract language

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.
The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.
The company will not pay less than minimum wage for this role.
The compensation for the position is: $ 140,250.00 - $165,000.00Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”