WelbeHealth

PACE-based elder care provider

Transportation Supervisor

Vehicle Operation & DeliveryPosted on Nov 11

Full-timeNewark, NJ, USAIn-person

About the Job

Requirements

A high school diploma or equivalent is required; professional experience may be substituted.
Participation in the DMV pull notice and random alcohol and controlled-substances testing programs is required, along with passing a DOJ/FBI background check and DOT physical exam.
A current, valid state driver's license is required.
At least four years of experience working in a public or private transportation setting is required.
At least two years of supervisory experience, including the demonstrated ability to mentor and develop team members, is required.
Strong leadership, organizational, and communication skills are required in settings involving seniors, their families, and interdisciplinary team members.
The employee must maintain eligibility to drive under WelbeHealth's commercial auto insurance program. Applicants generally must be at least 25; candidates aged 23–24 may be considered based on driving history and other underwriting criteria, and drivers over age 70 may be required to provide current medical certification.
Proof of vaccination or a vaccine declination form is required before employment, and employees must comply with infection-control and PPE standards.

Responsibilities

Coordinate transportation services provided to participants and potential enrollees, oversee vehicle safety, and manage Transportation team staff.
Participate as a member of the interdisciplinary team and collaborate in participant care planning.
Hire, train, supervise, and mentor staff who provide daily transportation support.
Identify and implement improvements to efficiency, reduce cancellations, and increase participant satisfaction.
Ensure high-quality transportation service delivery for vulnerable seniors and contribute to whole-person care in interdisciplinary team meetings.
Attend and participate in interdisciplinary team meetings, market tactical meetings, and clinic huddles.
Conduct driver ride-alongs to observe performance and provide coaching.
Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy.
Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling.
Manage fleet documentation and maintain vehicle and market supply inventory and order requests.
Drive operational improvements and oversee scheduling to maximize efficiency and satisfaction.

Desired Qualifications

Leadership experience within passenger transportation is preferred.

At WelbeHealth, we serve our communities’ most vulnerable seniors through shared intention, pioneering spirit, and the courage to love. These core values and our participant focus lead the way no matter what.

The Transportation Supervisor coordinates transportation services provided to participants and potential enrollees, oversees vehicle safety, and manages Transportation team staff. The Transportation Supervisor is a member of the interdisciplinary team (IDT) and collaborates in participant care planning.

This role is different becauseTransportation SupervisorsatWelbeHealth:

Build a team that participants can count on - hiring, training, supervising, and mentoring staff who provide daily transportation support
Drive improvements that matter - identify opportunities to improve efficiency, reduce cancellations, and increase participant satisfaction
Ensure high-quality transportation service delivery for vulnerable seniors while contributing to whole-person care in IDT meetings

We care about our team members. That’s why we offer:

Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
401K savings + match
Comprehensive compensation package including base pay and bonus
And additional benefits!

On the day-to-day, you will:

Manage the Transportation team including hiring, training, supervising, and mentoring
Attend and participate in IDT meetings, market tactical meetings, and clinic huddles
Conduct driver ride-alongs to observe performance and provide coaching
Address performance and conduct issues, including disciplinary actions and PRT escalations, in accordance with policy
Oversee vehicle safety and preventative maintenance, including PMI oversight, vendor compliance, and routine service and repair scheduling
Manage fleet documentation and maintain vehicle/market supply inventory and order requests
Drive operational improvements and oversee scheduling while ensuring both maximum efficiency and satisfaction

Job requirements include:

High school diploma or equivalency; professional experience may be substituted
Participate in the DMV pull notice and random testing for alcohol and controlled substances programs, pass DOJ/FBI background check, and pass DOT physical exam
Current valid state driver’s license
Minimum of four (4) years of experience working in a public or private transportation setting
Minimum of two (2) years of supervisory experience with demonstrated ability to mentor and develop team members
Excellent leadership, organizational, and communication skills in settings with seniors, their families, and IDT members
Must maintain the eligibility to drive under WelbeHealth’s commercial auto insurance program; applicants must generally be at least 25 years of age; candidates ages 23–24 may be considered based on driving history and other underwriting criteria; drivers over age 70 may be required to provide current medical certification

We are seeking a Transportation Supervisor that ideally has leadership experience within passenger transportation. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

Compensation Offering

$74,612.76—$98,488.84 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.

Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]

Compensation Offering 74612.76 - 98488.84 USD

About the Company

WelbeHealth

PACE-based elder care provider

WelbeHealth provides comprehensive, coordinated care for older adults using the Program of All-Inclusive Care for the Elderly (PACE). It integrates medical, social, and long-term services to help eligible seniors stay in their homes instead of nursing facilities. Care is delivered through individualized plans developed with patients and families, and includes medical care, physical therapy, social activities, and transportation. Funding comes from Medicare and Medicaid, with additional private payments for certain services. The company differentiates itself by applying the PACE model to deliver all-inclusive, home- and community-based care with a team-led, patient-centered approach designed to maintain independence and improve quality of life. Its goal is to keep seniors healthy, independent, and in their homes for as long as possible through personalized, coordinated care.

Company size: 1,001-5,000
Company stage: Series C
Total funding: $61.2M
Headquarters: Menlo Park, CA
Founded: 2015

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