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Best Friends

Retail and online pet care products

Veterinary Technician

Full-Time
$23 - $28/hr
Mid
Certification
Kanab, UT, USA
In PersonRelocation assistance may be available.
Medical, Clinical & VeterinaryVeterinary Professionals
No H1B Sponsorship

About the job

Requirements
  • A minimum of two years of work experience in a veterinary medicine setting or equivalent work experience in an animal welfare or nonprofit setting is required.
  • Ability to work with, leash, kennel, walk, and handle cats and dogs, including animals with health or behavior concerns, and basic ability to identify and discuss medical and behavioral characteristics of dogs and cats.
  • Ability to engage adopters, partners, visitors, volunteers, and colleagues with a customer-centric, non-judgmental approach; familiarity and comfort with a conversational adoption process.
  • Ability to handle sensitive and confidential situations and work effectively with people from different backgrounds.
  • Ability to work in a fast-paced environment, organize work, and manage multiple competing tasks and demands.
  • Ability to routinely lift 40 pounds and perform daily strenuous activities including lifting, carrying, reaching, stooping, squatting, cleaning, and bending.
  • Ability to perform repetitive tasks for extended periods, including typing, sitting, walking, and arm and hand motion.
  • Ability to work indoors and outdoors in varied weather conditions, including extreme heat and cold, and around dogs, cats, and other animals of varying sizes, temperaments, and medical status.
  • Valid driver's license and ability to meet Best Friends Animal Society's driver qualification standards.
  • Ability to travel, including overnight stays, when needed; daily hours and days may vary, including weekends, nights, and holidays.
  • Proficiency with Microsoft Office products.
  • Ability to obtain valid U.S. work authorization that does not now or in the future require employer visa sponsorship.
Responsibilities
  • Perform basic medical care under a veterinarian's direction, including intravenous injections, blood draws, medication administration, vaccinations, subcutaneous fluids, catheter placement, and microchipping; apply sterile techniques, knowledge of surgical instruments and general pharmacology, anesthesia monitoring, surgical induction and recovery, humane restraint, and emergency stabilization procedures.
  • Maintain a clean and disinfected work environment and controlled-substance logs, and accurately enter and maintain patient and client medical data.
  • Support, empower, and enable volunteers and foster parents to expand lifesaving capacity; assist with client communications, including aftercare and emergency support.
  • Feed, clean, walk, and socialize animals temporarily housed or transported in Lifesaving Center vehicles, buildings, or facilities.
  • Deliver customer service, communicate about Best Friends and community partner programs, and maintain knowledge of those programs.
  • Collaborate with team members across operations to achieve lifesaving goals; follow organizational policies, procedures, and task lists for daily assignments, communications, work completion, data entry, and recordkeeping.
  • Maintain a safe workplace, follow organizational safety practices and rules, and communicate unsafe practices and conditions to leadership.
Desired Qualifications
  • Some formal education from an AVMA-accredited veterinary technician certification program is preferred but not required.
  • Bilingual or multilingual skills are preferred but not required.
  • Familiarity with shelter or animal-management software, or willingness to learn, is desirable.

About the company

Best Friends Pets operates in the pet care and pet supplies market in Australia, offering a range of products for dog and cat owners. Its lineup includes premium pet food, flea and tick treatments, grooming supplies, and pet accessories. The company sells through both physical retail locations and an online platform, providing convenience and broad reach for customers. Revenue comes from retail sales of pet care products and supplies, with partnerships with reputable brands and exclusive deals helping to stand out. Unlike purely online retailers or single-brand shops, Best Friends Pets blends in-store shopping with e-commerce and focuses on high-quality, well-known brands to attract pet owners. The company’s goal is to make it easy for customers to access high-quality pet care products in the Australian market and maintain a competitive edge through product quality, convenience, and strategic partnerships.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

Los Angeles, California

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • PetO’s July 2025 rebrand modernized Best Friends without changing loyalty credits.
  • Best Friends still lists stores across NSW, Victoria, Queensland, and the ACT in 2026.
  • PetO claims lower prices and faster delivery, matching shifting shopper expectations in 2026.

What critics are saying

  • Petstock’s 2025 divestiture absorbed Best Friends into PetO, disrupting brand continuity and systems.
  • The ACCC forced sales of 26 Best Friends stores, signaling antitrust overhang through 2026.
  • If PetO integration falters, customers and vets shift to Petstock, Greencross, or independents.

What makes Best Friends unique

  • Best Friends Pets became PetO in 2025, preserving local teams and loyalty credits.
  • Its omnichannel model spans 25,000 products, click-and-collect, 2-hour delivery, and home delivery.
  • Co-located OurVet clinics and grooming sites create sticky, higher-frequency customer relationships.

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Benefits

  • Relocation Assistance

Company News

The Growth Fund
Jul 24th, 2024
Best Friends - The Growth Fund

The Growth Fund acquired a substantial shareholding in July 2012 Best Friends Pets is a big box retailer of pet products and services located in Vic, Qld and NSW Focus is on rolling out additional stores The Best Friends Journey The Growth Fund identified the pet industry as an attractive sector which had traded resiliently through... Read more »