Full-Time
Human Resources Business Partner
Shared Services
Deadline 8/14/27
CarePartners
Ontario home and community healthcare
Compensation Overview
CA$80k - CA$90k/yr
Waterloo, ON, Canada
In Person
Based out of the Waterloo corporate office.
Bachelor's
Category
 People & HR (1) |
|---|
Required Skills
Market Research
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
- A university or college degree or diploma in Human Resources Management or a related field is required.
- Three to five years of experience across multiple human resources disciplines is required.
- Experience in large, multi-site unionized environments is an asset.
- Experience in the health care field or homecare sector is an asset.
- Demonstrated customer service orientation and a strong sense of urgency.
- Strong leadership, influencing, relationship-building, and team-building skills.
- Ability to work under pressure and manage multiple tasks and priorities.
- Strong analytical and problem-solving skills.
- Ability to communicate effectively, tactfully, and professionally with individuals at all levels of the organization.
- Solid computer literacy, including effective working skills with Microsoft Word, Excel, PowerPoint, and email.
- A clear background check is required.
Responsibilities
- Provide advice, coaching, and support to managers and employees on employee relations matters.
- Conduct workplace investigations related to policy violations, complaints, conflicts, harassment, and performance concerns.
- Facilitate conflict resolution and support positive workplace relationships.
- Advise leaders on progressive discipline, performance management, and corrective action processes.
- Identify and mitigate employee relations risks while ensuring compliance with employment legislation and organizational policies.
- Support organizational change initiatives, restructuring, and workforce transitions.
- Serve as the primary human resources contact for shared service departments.
- Provide strategic human resources consultation to leaders on workforce planning, employee development, succession planning, and organizational effectiveness.
- Analyze workforce data and human resources metrics to support decision-making.
- Participate in company initiatives and projects that enhance organizational performance and employee experience.
- Lead end-to-end recruitment activities for shared services positions.
- Partner with hiring managers to determine staffing requirements and recruitment strategies.
- Provide direction to the Talent Acquisition team to ensure vacancies are posted and candidate-sourcing strategies are executed.
- Develop and post job advertisements and source candidates through various recruitment channels.
- Screen resumes, conduct interviews, and facilitate candidate selection.
- Manage employment offers, background checks, and pre-employment requirements.
- Monitor recruitment metrics and recommend improvements to hiring processes.
- Coordinate onboarding for new shared service employees in partnership with the hiring manager.
- Facilitate human resources orientation sessions and ensure completion of onboarding requirements.
- Partner with leaders to develop effective integration plans for new employees.
- Monitor onboarding effectiveness and employee engagement during the initial employment period.
- Ensure new employees receive the tools, resources, and information necessary for success.
- Manage non-occupational disability, medical leave, accommodation, and return-to-work plans for shared service employees in partnership with leaders, benefits, and external stakeholders.
- Ensure compliance with legislative requirements and organizational policies related to disability, attendance, and accommodation practices.
- Monitor employee absences, disability claims, attendance trends, and return-to-work progress, identifying opportunities for proactive intervention.
- Advise and support leaders in addressing attendance concerns, managing absences, implementing attendance improvement plans, and facilitating successful employee reintegration.
- Maintain accurate documentation, records, and reporting related to disability and attendance management activities.
- Develop, review, and implement human resources policies, procedures, and guidelines in partnership with the human resources leadership team.
- Maintain human resources policies, procedures, and guidelines.
- Ensure human resources policies comply with applicable employment standards, human rights, privacy, and workplace legislation.
- Interpret and communicate human resources policies to management and employees.
- Recommend policy enhancements based on legislative changes, business needs, and best practices.
- Lead policy education and awareness initiatives.
- Develop, maintain, and update CarePartners job descriptions.
- Partner with leadership to ensure job descriptions accurately reflect role responsibilities, qualifications, and competencies.
- Partner with the CarePartners job evaluation committee to conduct job evaluations for new or modified roles.
- Analyze compensation data and conduct market research to establish a competitive and legally compliant compensation program.
Desired Qualifications
- CHRP or CHRL designation.
- Strong project management skills.
- Willingness to learn and grow and embrace or cultivate new ideas and ways of working.
CarePartners is an Ontario provider of home and community healthcare. It delivers nursing, personal support, therapy, palliative care, rehabilitation, and related services in homes, schools, clinics, and communities. Patients, families, caregivers, hospitals, and health-system partners use its teams for recovery, ongoing support, and independent living. Distributed clinicians are coordinated through local branches, scheduling, clinical supervision, education, and quality operations. Roles include nurses, personal-support workers, therapists, care coordinators, schedulers, supervisors, and administrative teams.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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