Hometown Grocers, Inc.

Neighborhood grocery chain serving Wisconsin communities

Deli Clerk 1

Checkout & Customer ServicePosted on Nov 9

Part-timeMerrill, WI, USANo salary listedIn-person

About the Job

Requirements

Ability to deal tactfully and effectively with guests and personnel.
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
Understanding of safety requirements and company safety policies.
Ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
Proper training and knowledge of slicers, proper lifting techniques, trash compactor, and baler.
Knowledge of the retail food business and perishable department operations, merchandising skills, and the ability to make timely and effective decisions.
Ability to lift up to 50 pounds occasionally, use full range of upper body motion, work at a fast pace, and tolerate possible exposure to extreme temperatures.

Responsibilities

Assist guests with locating items on or off the sales floor.
Receive, prepare, and fulfill guest orders and other special requests.
Answer the Deli Department telephone professionally to provide guest service.
Address guest concerns and resolve issues by practicing the company's Basics.
Inspect, rotate, maintain proper temperatures for, and replenish deli products on display to ensure quality control.
Maintain proper inventory levels in Deli storage, including containers, lids, spoons, and tags.
Maintain food safety logs and lead by example in following food-safety practices.
Ensure all quality standards are met, including quantity expectations at 100% by 10 a.m. and 5 p.m.
Attend work regularly and on time in compliance with the schedule, and provide adequate notice to find a replacement for occasional absences.
Work varying shifts, including weekdays, weekends, and holidays.

Job Summary

Job Title: Deli Clerk

FLSA Status: Hourly

Reports To: Deli Manager

Deli Clerks have the opportunity to improve the breakfast, lunch and dinner tables of our guests by providing a wide variety of delicious meal options.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Assist guests with locating items on or off the sales floor
Receives, prepares and fulfills guest orders and other special requests
Provides excellent guest services by professionally answering Deli Department telephone
Addresses guest concerns and resolves issues by practicing the "Basics."
Ensures high standard quality control by inspecting, rotating, maintaining proper temperatures and replenishing all deli products on display
Maintains proper inventory levels in Deli storage (containers, lids, spoons, tags, etc.)
Maintains food safety logs and leads by example through following
Ensures all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm
Other duties as assigned
Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to deal tactfully and effectively with guests and all personnel
Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
Complete understanding of all safety requirements and company safety policies
Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, and baler
Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Lifting up to 50 pounds on an occasional basis
Full range of upper body motion
Must be able to work at a fast pace
May be exposed to extreme temperatures

WORK SCHEDULE

The Deli Clerk is an hourly part time position
The shift to be worked will vary, including weekdays, weekends, and holidays

About the Company

Hometown Grocers, Inc.

Neighborhood grocery chain serving Wisconsin communities

Hometown Grocers, Inc. (HGI) is a Wisconsin-based regional grocery chain with seven locations that focuses on serving local communities with friendly, knowledgeable service and carefully chosen basics. The stores are smaller in footprint, offering essential groceries and services rather than full-service meat and deli departments, while maintaining a clean, customer-friendly environment. A core feature is the inter-store support network: if one store needs extra staffing or stock, a sister store can send help, giving customers the feel of a neighborhood shop with the backing of a larger group. The company emphasizes a people-first culture and aims to be a trusted local resource by providing reliable products and helpful staff who treat customers like family.

Company size: Not listed
Company stage: Not listed
Total funding: Not listed
Headquarters: De Pere, WI
Founded: Not listed

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