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InComm Payments

Global B2B payments and prepaid solutions

Account Manager 2

Account ManagementConfirmed live in the last 24 hours
Full-timeVancouver, BC, Canada$93.6k

About the Job

Requirements

  • Experience managing retail accounts; prior account management experience dealing directly with enterprise retailers; and experience managing the request for proposal (RFP) process.
  • Five to seven years of relevant experience in the retail and consumer packaged goods (CPG) space.
  • Ability to create and implement strategic plans.
  • Ability to grow account revenue through product expansion, promotional opportunities, or program implementations.
  • Ability to facilitate new product and program launches for assigned accounts within timelines.
  • Ability to lead projects by collaborating with external and internal stakeholders.
  • Experience analyzing sales reports, identifying trends, and presenting findings to stakeholders with objectives.
  • Ability to learn new technology and product lines in an innovative environment.
  • Presentation and negotiation skills.
  • Proficiency in Microsoft Office, especially advanced Excel and PowerPoint skills.
  • Experience with and working knowledge of IRIS.
  • Relationship management skills, including engaging executives in strategic conversations.
  • Must reside in the Greater Vancouver, British Columbia area.
  • Must have a valid driver’s license.
  • Must be able to travel internationally 20–30%.
  • Bachelor’s degree from an accredited university in Business Management or Marketing; an MBA is desirable.

Responsibilities

  • Serve as the account subject matter expert, responsible for business planning and execution.
  • Conduct category business reviews covering business status, industry and channel trends, key business drivers, and incremental opportunities.
  • Use fact-based selling to build business plans and develop new lines of business within existing clients.
  • Identify opportunities proactively and call out potential business risks or threats.
  • Partner with internal departments and accounts to launch products, develop marketing plans, and ensure project timelines and initiatives are achieved.
  • Coordinate and communicate plans and activities with others to ensure a coordinated work effort and team approach.
  • Understand the company’s technology roadmap and work with account decision-makers—including category managers, buyers, field operations, IT/POS teams, loss prevention, billing and accounting, and procurement—to implement it.
  • Manage a portfolio of merchant accounts.
  • Conduct internal and client-facing quarterly business reviews and future planning.
  • Meet company and divisional goals for customer retention and growth.

Desired Qualifications

  • Background in the consumer packaged goods (CPG) or prepaid/gift card industry.

About the Company

InComm Payments

Global B2B payments and prepaid solutions

InComm Payments is a global B2B payments technology company that enables businesses to offer and process prepaid and digital payment products. It helps retailers, healthcare providers, and other partners run gift card programs, issue Vanilla-brand cards, and manage bill payment and reload services. Its POSA technology activates prepaid items at the point of sale and supports omnichannel transaction processing across in-store and online channels. The company differentiates itself with a long track record in prepaid and loyalty solutions, its own Vanilla card family and healthcare networks like The OTC Network, and growth through acquisitions to expand incentive, loyalty, and wellness-payment offerings. The goal is to connect merchants and brands to consumers in a seamless, end-to-end payments ecosystem across multiple industries.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Atlanta, GA
Founded
1992

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