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Brodie

Runs premium adult basketball league platform

Game Day Lead

Operations & LogisticsUpdated on Nov 8
Part-timeOttawa, ON, Canada

About the Job

Requirements

  • At least one year leading or supervising people in events, hospitality, retail, fitness, or sports operations, such as as a shift lead, supervisor, or head coach.
  • Experience teaching someone a task and holding them accountable, and familiarity with upselling or asking for a sale.
  • Comfort with setting up cameras, laptops, Wi-Fi, and streaming apps, and troubleshooting before requesting help.
  • Ability to correct someone directly without making it personal while under pressure.
  • Availability every game night at the assigned location, approximately 6 p.m. to midnight, including weekends, and on site for the full night.
  • A genuine relationship with basketball through playing, coaching, refereeing, or organizing.
  • Reliable transportation.

Responsibilities

  • Arrive before the first game and set up the gym with the crew according to the site map, including courts, scorer's tables, check-in, and brand fixtures; assign tasks to named staffers, check them against the setup checklist, and sign off before the Launch Meeting.
  • Break down the gym by counting equipment, packing fixtures, and leaving the venue as expected.
  • Ensure Game Day Operators set up BallerTV on every court, verify each stream is live before the first tip-off, monitor streams through the night, have operators restore dropped streams, and log issues.
  • Ensure every Game Day Operator knows how to set up and troubleshoot the stream so it does not depend on one person.
  • Assign roles and rotations for Game Day Operators, Referees, Athlete Highlight Specialists, and media staffers, typically 5–20 people depending on the venue.
  • Redeploy staff when teams forfeit or staff do not show, keep check-in staffed and moving, address overdue balances before athletes play, and escalate issues that are not easily resolved to the League Manager.
  • Keep games starting on time and notify the League Manager in advance if a game will start late.
  • When the League Manager is off-site, take charge of league-night operations and the crew, make forfeit decisions when teams do not show, send idle staff home as appropriate, and keep games on schedule.
  • Document recurring performance issues and escalate them to the League Manager for decisions.
  • Train staff by demonstrating tasks, observing them perform, and checking their work; enforce standards for uniforms, positions, focus, branding, and phone use; coach repeated mistakes, document and escalate third occurrences, provide specific nightly feedback, and run shadow shifts for new crew.
  • Complete scoresheets and photo verification and provide them to the League Manager so reporting is completed within four hours of the final game.
  • Confirm staff hours match who actually worked and send an end-of-night crew report covering performance, issues, and fixes before leaving.
  • Serve as the first point of contact for operational questions from crew and venue staff; attempt to settle crew disputes and involve the League Manager for unresolved disputes, injuries, venue conflicts, or captain complaints.
  • When the League Manager is off-site, connect with drop-in athletes, ensure they have a good experience, and convert them to league-night athletes.

About the Company

Brodie

Runs premium adult basketball league platform

Brodie League runs a large adult recreational basketball league across more than 20 cities in Canada and the U.S. It offers a premium three-month season, four times a year, serving over 35,000 players and generating revenue from registration fees. The league includes custom jerseys, professional-style media coverage, real-time player stats via a proprietary app, and community events to create a pro-level experience for everyday athletes. The Brodie ecosystem includes PlayerOne, league automation software that handles operations and powers the player-facing app with profiles, stats, badges, and a social feed, and Triples, an apparel line with jerseys and merchandise. Revenue comes mainly from player registrations, and the company aims for about $10 million in annual revenue in 2025.

Company size
51-200
Company stage
Seed
Total funding
$3.6M
Headquarters
Toronto, Canada
Founded
2019

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