Lakeside Software

Monitors IT end-user experience via SysTrack

Associate Global Accounts Director

Account ExecutiveConfirmed live in the last 24 hours

Full-timeAnn Arbor, MI, USANo salary listedHybrid

About the Job

Requirements

At least 5 years of field sales experience, preferably in the software-as-a-service space.
A track record of success selling into new Fortune 500 accounts.
Demonstrated success in overachieving a quota of $1 million or more in annual recurring revenue.
Ability to understand complex enterprise technologies and articulate their business value to a wide variety of personas.
Experience using the Salesforce.com customer relationship management system.

Responsibilities

Formulate and execute a new-business and expansion sales strategy within the assigned territory.
Identify, qualify, and manage sales opportunities within complex enterprises.
Meet and exceed assigned revenue targets.
Manage time, accounts, and territory effectively, acting with urgency regarding opportunities and accounts.
Provide accurate, timely, and realistic revenue forecasts and manage the pipeline.
Drive the entire sales cycle.
Build strong, multi-threaded account relationships with C-suite and vice president-level contacts to acquire new business and expand accounts.
Work closely with partner and channel teams to generate opportunities and maximize deal sizes.
Collaborate with cross-functional teams, including Sales Development Representatives, Solutions Architects, Customer Success, Partner/Channel, Legal, and Finance.

Desired Qualifications

Experience using Command of the Message and qualifying through MEDDIC.
Experience with VMware, Microsoft, Citrix, or other work in the information technology industry.

Associate Global Accounts Director

Lakeside Software · Ann Arbor, United States (Hybrid) · Full-time · Posted 2026-05-28

Workplace: hybrid

Department: Sales

Description

The Role

As Global Accounts Director, you will be responsible for selling SysTrack within a specific named territory to achieve your assigned revenue targets.

The core functions of this role include:

Formulating and executing a new business and expansion sales strategy within your assigned territory
Identifying, qualifying, and managing sales opportunities within complex enterprises
Meeting and exceeding assigned revenue targets
Successfully managing your time, accounts and territory, and acting with a sense of urgency when it comes to your opportunities and accounts
Providing accurate, timely and realistic revenue forecast and pipeline management
Driving the entire sales cycle
Building strong, multi-threaded account relationships with CXO, VP level contacts resulting in new business acquisition and expansion growth
Working closely with our partner and channel teams to generate opportunities and maximize deal sizes
Serving as a strong team player and collaborating with our cross functional teams including Sales Development Representatives, Solutions Architects, Customer Success, Partner/Channel, Legal, and Finance

Requirements

The key requirements for this include:

5+ years of field sales experience preferably in the SaaS space
A track record of success selling into net new Fortune 500 accounts
Demonstrated success in overachieving quota ($1M+ ARR)
Ability to understand complex enterprise technologies and articulate business value to a wide variety of personas
Possess a strong desire to succeed
Experience using the Salesforce.com CRM
Experience using Command of the Message and qualifying through MEDDIC is preferred
Experience with VMware, Microsoft and/or Citrix or other work in the IT industry is preferred but not required

Benefits

Medical, Dental & Vision Insurance
Flexible Spending
Short & Long Term Disability Insurance
Company Paid Life & Voluntary Life & AD&D Insurance
401(k) matching
11 Days Observed Holidays
20 Days PTO
5 Days Paid Sick Time
Opportunities for career development and growth
A collaborative and supportive team culture

Apply

Apply at Lakeside Software

About the Company

Lakeside Software

Monitors IT end-user experience via SysTrack

Lakeside Software provides Digital Experience Monitoring for large enterprises, focusing on improving IT performance and end-user productivity with its flagship SysTrack. SysTrack collects data from endpoints like computers and servers to measure performance and user experience from the user’s perspective, helping IT teams identify issues, optimize resource use, and boost productivity. The product is offered primarily through subscription licenses, and Lakeside also provides consulting services to help organizations implement SysTrack effectively. What sets Lakeside apart is its emphasis on end-user experience and workspace analytics for enterprise environments, combined with ongoing licensing and advisory services to drive IT cost reductions and better performance. The company’s goal is to help organizations reduce IT costs, improve system performance, and enhance user satisfaction by delivering actionable visibility into IT operations.

Company size: 51-200
Company stage: Growth Equity (Venture Capital)
Total funding: Not listed
Headquarters: Boston, MA
Founded: 1997

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