Citi

Runs banking and payments for global clients

Oracle EBS GL Functional Consultant

Enterprise ApplicationsUpdated on Nov 5

Full-timeNo salary listedHybrid

About the Job

Requirements

Four to eight years of relevant experience in Oracle ERP modules.
Strong knowledge of the Oracle ERP Procure to Pay suite, version R12.1.3 or higher, and General Ledger, Fixed Assets, Project Accounting, and Accounts Payable.
Good knowledge of iSupplier, Purchasing, and iProcurement.
Good knowledge of SQL and PL/SQL queries.
Understanding of Oracle data models and integration with other modules.
Hands-on experience with Oracle debugging techniques.
Experience using AI tools to enhance workflows and work products in the Oracle ERP domain.
Experience with Microsoft Office tools, including Word, Excel, PowerPoint, and Visio.
Ability to work independently with minimal supervision and effectively in a team-oriented environment.
Ability to manage multiple requests in a deadline-driven environment.
A bachelor's or university degree, or equivalent experience.

Responsibilities

Execute production support activities for Citi's Third-party Source to Pay technology and Supply Chain functions, supporting the Procure to Pay application landscape.
Track the portfolio of development initiatives, programs, risks, and issues through the milestone process for reporting to Technology Business Heads and senior technology managers.
Handle functional queries and complex production issues in production support; work with cross-functional teams to resolve them promptly and ensure adherence to service-level agreements.
Use Oracle P2P modules, General Ledger, Fixed Assets, Project Accounting, Accounts Payable, Accounts Receivable, and procurement modules to support the application landscape.
Apply Oracle workflows, customization, and solutioning approaches.
Resolve complex production support issues and perform root cause analysis; understand business requirements, prepare functional specifications and design documents, configure systems, create and update training materials, maintain procedural documents, and participate in user acceptance testing as needed.
Resolve production support incidents and requests in a timely manner.
Work with Oracle Support on product bugs and data fixes through Oracle Service Requests and ensure timely progress and delivery of solutions.
Provide guidance to the vendor support team.
Apply ITIL support processes and knowledge of Oracle financial applications.
Work on enhancements and change requests related to legal and regulatory requirements.
Coordinate stakeholders to deliver business requirements documents, testing support, resolution of user acceptance testing issues, and production migration support on time.
Provide analytical support by writing complex queries.
Maintain working relationships with business and internal stakeholders and partner with business clients to understand their requirements.
Schedule meetings as needed, including preparing agendas and meeting minutes.

Desired Qualifications

Experience or familiarity with a Supply Chain Operations organization is preferred but not required.
Experience interacting with multiple clients or users in an IT analyst role, requiring organizational skills and business judgment, is preferred.
Ability to methodically synthesize and analyze data with precise qualitative outputs.
Attention to detail to ensure data precision and overall output quality.
Ability to embrace and master new technologies and changing processes.
Strong follow-up skills, attention to detail, ability to multitask, leadership, team-orientation, interpersonal skills, flexibility, and analytical skills.
Strong written and verbal communication skills.
Ability to establish rapport and build effective relationships across functions, regions, and management levels.

The candidate will execute a wide range of production support activities within Citi’s Third-party Source to Pay technology / Supply Chain functions, both quantitative and qualitative in nature to support Citi’s Procure to Pay application landscape.

Primarily support the tracking of the portfolio of development initiatives, programs, risks, and issues within the milestone process which is reported to the Technology Business Heads, and has high visibility across senior technology managers.
Proven experience with Oracle ERP Applications across implementation, support and enhancement type of projects. Experience/Familiarity with a Supply Chain Operations organization is preferred, but not required.
Production support functional query handling for complex production issues, work with cross functional teams to progress/resolve on a timely basis, ensure adherence of SLAs.
Experience in Oracle P2P modules, GL, FA, PA, Accounts Payables, Accounts Receivables, and procurement modules
Exposure to Oracle workflows, customization and solutioning approaches
Resolve and perform root cause analysis on complex Production Support Issues Partners with business to understand their requirement needs. Prepares Functional Specifications and Design documents. Performs system configuration. Create / Update training material as and when needed. Ensure procedural documents are up-to-date. Participate in User Acceptance testing (UAT) as needed.
Work on complex production support queries and provide timely resolution for tickets, both Incidents and Requests
Prepares Functional Specifications and Design documents. Performs system configuration. Create / Update training material as and when needed.
Work with oracle Support for any product related bugs/data fixes through Oracle Service Requests and ensure timely progress and delivery of solutions.
Should be able to provide guidance for vendor support team
Should have good understanding of ITIL Support process, Oracle financial applications
Work on enhancements/change requests as part of legal & regulatory requirements
Co-ordinate with multiple stakeholders to ensure timely delivery of BRDs, testing support, resolution of UAT issues and production migration support
Provide analytical support by writing complex queries.
Maintain positive and trusted working relationships with all business and internal stakeholders. Partners with business clients to understand their requirement needs.
Schedule meetings as required, including preparation of meeting agendas and meeting minutes.

Job Skills/Qualifications:

4 to 8 years of relevant experience in Oracle ERP modules.
Strong knowledge on Oracle ERP Procure to Pay suite of modules, version R12.1.3 or higher, GL, FA, PA and AP
Good knowledge on iSupplier, Purchasing, iProcurement
Good knowledge on SQL/PL SQL queries
Understanding of Oracle data models and integration with other modules
Hands on experience in Oracle debugging techniques, excellent problem-solving skills
Experience of using AI tools to enhance workflows and work products in Oracle ERP domain.
Preferred experience interacting with multiple clients/users in an IT analyst role requiring strong organizational skills and business judgment.
Demonstrated ability to methodically synthesize and analyze data with precise qualitative outputs.
Attention to detail to ensure precision of data and overall quality of outputs.
Experience with Microsoft Office tools (Word, Excel, PowerPoint, Visio, etc.).
Ability to embrace and master new technologies and changing processes.
Can work independently with minimal supervision is required, as well as ability to work effectively in a team-oriented atmosphere.
Excellent follow-up skills with attention to detail and ability to multi-task, strong leadership skills, strong team-orientation and interpersonal skills, flexibility and strong analytical skills.
Strong written/verbal communication skills.
Ability to establish rapport and build effective relationships across functions, across regions, and across all levels of management.
Motivated self-starter with a strong sense of urgency and possesses the ability to successfully manage multiple requests in a deadline-driven environment

Education:

Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

About the Company

Citi

Runs banking and payments for global clients

Citi runs banking, investment and payment services for companies, governments and individuals around the world. Its global network connects institutions with local banking systems, while its US consumer business sells credit cards and deposit accounts. Corporate clients use Citi to manage cash, finance trade and raise capital, and investors use its trading, custody and wealth services to hold and manage assets. The bank earns interest on loans and fees from payments, securities transactions, financial advice and account services. Citi traces its banking roots to 1812; the Citigroup holding company was formed in 1998, and its headquarters are in New York City.

Company size: 10,001+
Company stage: IPO
Headquarters: New York City, New York
Founded: 1812

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