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Gopuff

Direct-to-consumer delivery of convenience items

Site Leader 2

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timePhiladelphia, PA, USA$81k - $90kIn-person

About the Job

Requirements

  • At least 12 years of managing and leadership experience, including a minimum of 8 years in a fast-paced environment leading a blended workforce of W-2 and 1099 employees.
  • Retail, warehouse, logistics, military, restaurant, or equivalent experience.
  • A bachelor's degree is required.
  • Strong written and verbal communication skills.
  • Strong conflict-resolution skills.
  • Strong team-development and engagement skills.
  • Ability to lead in an ever-changing environment.
  • A proven track record of improving processes and efficiencies.

Responsibilities

  • Plan, direct, and be accountable for all warehouse operations, including deliveries, inventory, equipment, and systems.
  • Drive improvements to key performance indicators such as order picking time, order dwell time, drive time, order defect rate, and cost per order.
  • Be responsible for the growth and development of 30–40 employees.
  • Manage inbound and outbound delivery operations.
  • Drive the site's financial performance by ensuring budgeted productivity, labor, and other expenses are achieved.
  • Ensure compliance with company and legal policies, procedures, and regulations for the warehouse by analyzing and interpreting reports.
  • Implement and monitor human resources compliance, asset protection, and safety controls; oversee the safety of people and products; and conduct operational and quality-assurance reviews.
  • Develop and implement action plans to improve performance, provide direction and guidance on executing company programs, and direct the management team in ensuring confidentiality of information, documentation, and assigned records.
  • Teach and train site leadership to control expenses and labor to ensure expenses adhere to the budget and sales volume.
  • Create and implement plans to improve the warehouse's financial performance.

About the Company

Gopuff

Direct-to-consumer delivery of convenience items

GoPuff is a digital delivery service that brings a wide range of everyday items directly to customers’ doors, including convenience items, snacks, beverages, and even alcohol. Customers place orders through the GoPuff app or website, and GoPuff handles inventory and delivery through its own network, charging for the items plus a delivery fee. Revenue comes from product sales and delivery charges, with occasional discounts and promotions to attract shoppers. Unlike many rivals, GoPuff emphasizes rapid, door-to-door delivery across a broad product lineup, relying on its own stock and logistics to speed up service. The company aims to make it fast and easy for people to get daily essentials without leaving home.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$5.2B
Headquarters
Philadelphia, PA
Founded
2013

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