Senior AI Specialist - Partner Digital Transformation & Success
About the job
- At least 8 years of relevant experience.
- Experience with Agentic AI development, machine learning, data science, or related domains, with a proven track record of delivering business-impacting AI solutions.
- Experience across AI/ML frameworks such as TensorFlow, PyTorch, Azure AI, or Google Cloud AI, and Agentic AI platforms such as Google Cloud Agent Builder, OpenAI Agentic capabilities, or Anthropic Claude.
- Experience translating complex technical concepts into clear, practical strategies for non-technical stakeholders.
- Experience designing, building, and deploying agentic AI platforms or advanced AI-driven experiences to improve partner engagement, with strong data and analytics skills to define KPIs, build dashboards, and translate insights into measurable improvements in partner experience.
- Bachelor's degree.
- Serve as the AI subject matter expert for the Partner Digital Transformation & Success team, Partner Programs, and the broader partner ecosystem.
- Translate complex AI capabilities into actionable strategies that partners can apply in real business scenarios.
- Design and deliver AI solution strategies aligned to partner and customer transformation journeys.
- Collaborate with partners to develop AI-enabled use cases, prototypes, and proof-of-concepts that demonstrate value.
- Influence AI solution roadmaps by analyzing partner needs, competitive signals, and market trends.
- Drive adoption of AI-powered tools, platforms, and experiences across the partner ecosystem.
- Establish repeatable methodologies, frameworks, and best practices that accelerate AI-driven partner transformation.
- Support field, product, and engineering teams to ensure seamless execution of AI initiatives globally and regionally.
- Track performance metrics to assess the business impact of AI programs on partner success, transformation outcomes, and value realization.
- Provide insight-based recommendations to optimize partner engagement and expand AI usage across the ecosystem.
- Master's degree in computer science, engineering, data science, or a related technical field.
- Familiarity with partner business models, such as SIs, ISVs, MSPs, and resellers, and digital transformation approaches.
- Communication, presentation, and enablement skills for engaging technical and business audiences.
- Ability to work in a cross-functional, collaborative, global environment.
About the company
DocuSign provides a cloud platform for electronic signatures and digital agreements, with eSignature as its core product and the Agreement Cloud for end-to-end contract workflows. It works by routing documents to signers, collecting digital signatures, and automating steps through a subscription-based service accessible on computers and mobile devices. It differentiates itself with a broad, integrated suite for the entire agreement process, strong security and regulatory compliance (including FedRAMP), and a large enterprise customer base. Its goal is to speed up, secure, and simplify how organizations create, sign, and manage agreements while reducing costs and improving the customer experience.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
San Francisco, California
Founded
2003
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Simplify's Take
What believers are saying
- Fiscal 2026 revenue reached $3.2 billion, up 8%, with free cash flow above $1 billion.
- Q2 fiscal 2027 customer growth topped 1.9 million, while ACV above $300,000 rose 14%.
- September 2026 buybacks removed over 20% of shares and lifted operating leverage.
What critics are saying
- Adobe Acrobat Sign and Microsoft 365 bundle basic signing into existing software budgets.
- The September 2026 patent case from Mistwood Partnership consumes legal time and cash.
- IAM adoption must outrun e-signature commoditization, or DocuSign becomes a feature inside Microsoft.
What makes DocuSign unique
- DocuSign's IAM platform tied ChatGPT, Claude, Gemini, Copilot, and Slack by September 2026.
- Its Iris-powered contract agents automate drafting, review, sending, and management.
- FedRAMP authorization and 1.8 million customers support regulated enterprise and government workflows.
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Benefits
Health benefits: Medical, dental, and vision
Life and disability benefits
Savings: Pre-tax parking plans, Health Savings Accounts, Health Care FSA, Dependent Care FSA
Wealth Generation: 401(k) or other retirement plans, Employee Stock Purchase Plan, Restricted Stock Units, Sales Commissions, Company Incentive Plan (CIP)
Growth & Insights and Company News
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%We look forward to welcoming the Clause team into Docusign.
Docusign launches PDF editor to streamline contracts. Fri, 9th Oct 2026 (Today) Docusign has launched a PDF editing tool within its platform, linking document preparation with its agreement workflow. The new desktop application, Docusign PDF Editor, is aimed at customers that use Docusign for e-signature and agreement management. It lets users edit text and images in PDF files, combine documents, reorder or delete pages, redact information, add annotations, create forms, and convert file types before sending a file for signature. The move addresses a common step in contract handling, where staff prepare documents in one application and then move them into another for signing. More than 70% of eSignature requests started directly in Docusign's system begin as PDF files, according to the company. Once preparation is complete, users can move a document into the Docusign signing workflow without a separate manual upload. Changes made before signing remain linked to the agreement history, while editing is locked after signature to preserve the signed version. The product is intended for teams including legal, sales, procurement, and human resources. After signature, agreements can be managed within Docusign's broader Intelligent Agreement Management platform, where it uses artificial intelligence to analyse documents, answer questions, track dates such as renewals, and identify risks. Workflow changes The addition expands Docusign beyond signing and contract management into an earlier stage of the document process. It brings PDF preparation into the same environment as signature and post-signature management, rather than requiring users to switch between separate software products. For businesses, that can affect routine tasks such as making last-minute changes to contract language, removing sensitive information before circulation, or creating fillable forms. It may also help reduce version confusion when multiple copies of a document move between teams and systems. The application will be sold to customers using Docusign's IAM and eSignature products. It will be offered in English, Dutch, French, German, Italian, and Spanish. The launch comes as software suppliers seek to bring more of the document lifecycle into a single system. In contract-heavy functions such as procurement and legal operations, reducing handoffs between preparation, approval, signing, and storage has become a priority as companies try to tighten controls and improve record-keeping. Docusign already has a large installed base in electronic signatures, and 95% of Fortune 500 businesses use its eSignature service, according to the company. By adding PDF editing functions, it is seeking to increase the amount of work customers do inside its products rather than relying on third-party document software for an earlier step in the process. Executive view Graham Sheldon, Chief Product Officer at Docusign, described the product as a way to reduce tool switching during contract preparation. "You shouldn't have to jump in between tools just to get a contract ready for signature," said Graham Sheldon, Chief Product Officer at Docusign. "With Docusign PDF Editor, you can now edit your PDF, send it for signature, and manage the contract afterward. It's the newest way we're bringing the entire agreement process together with Docusign IAM."
Docusign has launched PDF Editor, a desktop application that integrates document editing capabilities directly into its Intelligent Agreement Management platform. The tool allows users to create and edit PDFs, combine files, redact information, and move documents straight to signature without switching between applications. More than 70% of Docusign eSignature requests begin as PDFs. The new editor aims to eliminate the need to open separate tools for document modifications before signing. PDF Editor preserves an auditable record of changes made before signing and locks editing once documents are signed. After signing, agreements are analysed using AI to track renewals, identify risks, and surface insights. The desktop application will be available for purchase from 2 November 2026 for Intelligent Agreement Management and eSignature customers. It launches in English, Dutch, French, German, Italian, and Spanish, with additional languages planned for 2027.
ARIS appoints three senior leaders to help enterprises scale AI beyond the pilot stage. ARIS, the global leader in Process Context for Enterprise AI, today announced three new senior appointments as it builds momentum toward 2027 and accelerates its strategy to help organisations put AI to work at scale. Maxime Hambersin joins as Chief Product Officer, Dr Benjamin Krusche as Global Head of Strategy & Transformation, and Mark Jacobs as President and Go-to-Market Lead, Americas. The appointments further strengthen the leadership team built around CEO Guillaume Bacuvier and support the company's next phase of global growth. They come as ARIS advances its positioning around Process Context - giving AI agents the business understanding they need to operate effectively - while accelerating a product roadmap designed to help enterprises identify, deploy and scale AI against measurable business outcomes. As Chief Product Officer, Maxime Hambersin will lead ARIS's global product strategy and roadmap, with responsibility for shaping the next generation of the ARIS platform and translating the company's Process Context strategy into products that create measurable customer value. Hambersin joins ARIS from Docusign, where he held senior product leadership roles and most recently served as General Manager for France. Prior to Docusign, Hambersin spent 12 years at Accenture, ultimately serving as Managing Director and leading major transformation programs for global banking and capital-markets organisations. Dr. Benjamin Krusche joins ARIS as Global Head of Strategy & Transformation, responsible for setting and executing the company's strategic agenda and working closely with Bacuvier and the leadership team on key company initiatives. Krusche joins from Clarity AI, the AI-powered sustainability technology company, where he was Head of Strategy. Prior to that, he spent seven years at Bain & Company, rising to Associate Partner and co-leading Bain's EMEA Agile Practice. "We have set an ambitious target for ARIS - to make Process Context the foundation that all Fortune 500 and G2000 enterprises rely on to put AI to work and create measurable new business value," said Guillaume Bacuvier, CEO of ARIS. "The next phase is about execution. Maxime brings the product vision and experience to translate that strategy into innovation our customers can put to work, while Ben brings exceptional strategic and transformation expertise to help us focus the business on where we can win and accelerate our own transformation." ARIS has also appointed Mark Jacobs as President, The Americas, strengthening its global go-to-market leadership. Jacobs brings extensive enterprise technology and sales leadership experience, including senior positions at Celonis, C3.ai, Oracle, Rimini Street and Adobe/Marketo, and will focus on expanding relationships with major enterprises and helping customers translate investment in process context and AI into measurable business value in the key Americas market. "Enterprise AI is changing the conversation we are having with customers. Leaders aren't looking for more technology for technology's sake - they want to understand where AI can create meaningful value and how they can deploy it without losing control," said Fadi Naffah, Managing Director and Chief Revenue Officer, ARIS. "Mark understands that value conversation exceptionally well. He brings deep experience working with some of the world's largest enterprises and building high-performing teams around customer outcomes."
Docusign stock has surged 50.8% over the past three months, outpacing the broader market's 2.7% return. The company's customer base grew nearly 10% year-over-year to more than 1.9 million in the second quarter of fiscal 2027. Non-GAAP operating income increased 15.9% to $276.8 million, whilst operating margin expanded 180 basis points to 31.6%. Operating cash flow rose 36% to $334.5 million, and free cash flow increased 35.9% to $295.8 million. The company repurchased $306.5 million in shares during the period and retained $2.1 billion of authorisation for future buybacks. Customers generating more than $300,000 in annual contract value increased 14% to nearly 1,300. International operations contributed 31% to revenues.