Technical Publications Engineer 2

Overview

Technical Publications Engineer II  will develop product information solutions for existing and future products that meet product, customer, regulatory and legal requirements for both clinical and service customers. Additionally, the writer will coordinate with translation services for localization of materials.

Responsibilities

• Coordinate and create document deliverables with Marketing, R&D, Service, Clinical Education, and Manufacturing.
• Plan and organize projects according to established expectations and deadlines.
• Initiate document updates to meet new corporate requirements or product enhancements.
• Manage and maintain corporate electronic files within the Quality Management System.
• Analyze source materials such as user interface specifications, system requirements specifications, design documents and software to gain a thorough understanding of possible solutions.
• Identify internal and external customer information requirements.
• Determine and write product information deliverables for both clinical and service users.
• Verify the technical accuracy of product information.
• Validate product information deliverables via peer reviews, integration, installation and beta testing.
• Coordinate translation of product information into applicable languages to match product marketing launch plans.
• Attend departmental project meetings to represent publications and translations.
• Perform other duties as assigned.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

Qualifications

• Bachelor’s degree in engineering, Life Sciences, Biomedical Engineering, or related discipline required
• Minimum 4 years’ technical writing or editing experience required.
• Experience with structured FrameMaker, XML, Content Management Systems (CMS), and Translation Management Systems (TMS) preferred.
• Demonstrated experience with Adobe FrameMaker, InDesign, and Photoshop required.
• Strong decision making and problem-solving skills, as well as strong analytical ability.
• Strong organizational and planning skills.
• Excellent written and verbal communication skills.
• Must be familiar with software management techniques, large-scale document development, usability testing, user-centered design and information presentation concepts.
• Proven ability to assimilate technically complex information related to medical devices.
• Proven ability to approach all writing from the user’s perspective.