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TOPdesk

Cloud/on-prem ITSM platform with automation

Senior Channel Partner Acquisition Specialist

Business Development & PartnershipsUpdated on Nov 14
Full-timeBallerup, Denmark

About the Job

Requirements

  • Bachelor's degree or higher is highly preferred.
  • Extensive experience (approximately 5–7+ years) in channel sales, partner management, or B2B sales within the SaaS sector.
  • A proven track record in partner acquisition.
  • Experience working with value-added resellers (VARs), managed service providers (MSPs), or system integrators.
  • Structured, goal- and key performance indicator (KPI)-oriented approach to work.
  • Strong communication and negotiation skills.
  • Willingness to travel within the Nordic region.
  • Fluency in English and at least one of Danish, Swedish, or Norwegian.
  • Based in Denmark.

Responsibilities

  • Acquire new channel partners, including value-added resellers (VARs), managed service providers (MSPs), and system integrators, in the Nordic market.
  • Build a strong partner pipeline through active outbound outreach.
  • Manage the partner signing process.
  • Onboard and activate new partners, including training and go-to-market activities.
  • Deliver structured training and product onboarding.
  • Support co-selling, co-marketing, and opportunity development.

Desired Qualifications

  • Experience in IT Service Management (ITSM), particularly ITIL and service management processes, is an advantage.
  • An additional Nordic language is a plus.

About the Company

TOPdesk

Cloud/on-prem ITSM platform with automation

TOPdesk provides a cloud-based and on-prem IT service management (ITSM) platform for IT, facilities, and HR teams. The software brings together requests, assets, and workflows, with a Self-Service Portal that includes a knowledge base and service catalog, and modules for incident, asset, and change management to handle tickets and assets. It supports automation and integrates with other systems via APIs to automate repetitive tasks and enable AI-assisted support. TOPdesk serves thousands of organizations worldwide and markets a SaaS subscription with optional on-premise deployment, aiming to streamline service delivery, reduce manual work on service desks, and scale IT, facilities, and HR services through automation and integration.

Company size
501-1,000
Company stage
Private
Total funding
Not listed
Headquarters
Delft, Netherlands
Founded
1993

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