EPOS

Unifies SaaS, payments, financing for SMEs

Product Manager - Digitalisation

Product ManagementConfirmed live in the last 24 hours

Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

Five to eight years of experience in Product Management, Business Platform, Data Product, or Digital Transformation roles.
Strong experience working with data dashboards, performance metrics, or operational analytics tools.
Ability to translate business ambiguity into structured, measurable product solutions.
Strong stakeholder alignment and cross-market project leadership experience.
Analytical mindset with strong problem-structuring capability.

Responsibilities

Define product strategy to strengthen data visibility across the merchant lifecycle, operations, and service performance.
Drive digitalisation initiatives that transform manual processes into structured, trackable, and measurable workflows.
Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks, and data insights tools.
Lead product requirements for system enhancements that improve decision efficiency, productivity, and service quality.
Work closely with Engineering, Data, and regional teams to build scalable platform capabilities.
Improve adoption of internal systems by enhancing user journeys, reporting transparency, and operational clarity.
Monitor product impact through data analysis and continuous optimisation.
Support regional standardisation of performance tracking and operational governance models.

Desired Qualifications

Experience in a fintech, SaaS platform, or high-growth technology environment.
Exposure to data product thinking, automation, or AI-enabled operations tools.
Experience supporting operational or customer service performance transformation.
Mandarin speaking is an advantage.

Product Manager (Digitalisation)

EPOS · Kuala Lumpur, Malaysia · Full-time · Posted 2026-09-07

Workplace: on_site

Department: EPOS Pte Ltd

Description

About EPOS

Backed by Ant International (a global leader in digital payments, digitisation, and financial technology solutions), EPOS is a leading Point-of-Sale (POS) digital solutions provider.

Supporting Ant International's mission to empower SMEs, EPOS serves as the central hub of its global merchant payment services provider, Antom, delivering integrated O2O digital, payment, and banking solutions to SMEs worldwide—empowering Every Point Of Success in their business growth.

With a growing presence across Southeast Asia, we’re looking for passionate individuals to join our diverse and driven teams. Be part of our journey as we expand to create meaningful, impactful changes for businesses around the world.

Role Summary

We are seeking a Product Manager to drive digitalisation and data transformation initiatives across internal business platforms and merchant operations ecosystems.

This role focuses on building data visibility, improving operational intelligence and enabling more structured, data-driven decision making across regional markets. The Product Manager will translate complex business workflows into scalable digital capabilities supported by meaningful performance metrics and insights.

Key Responsibilities

Define product strategy to strengthen data visibility across merchant lifecycle, operations and service performance
Drive digitalisation initiatives that transform manual processes into structured, trackable and measurable workflows
Partner with stakeholders to identify key operational metrics and design dashboards, reporting frameworks and data insights tools
Lead product requirements for system enhancements that improve decision efficiency, productivity and service quality
Work closely with Engineering, Data and regional teams to build scalable platform capabilities
Improve adoption of internal systems by enhancing user journeys, reporting transparency and operational clarity
Monitor product impact through data analysis and continuous optimisation
Support regional standardisation of performance tracking and operational governance models

Requirements

5–8 years experience in Product Management, Business Platform, Data Product or Digital Transformation roles
Strong experience working with data dashboards, performance metrics or operational analytics tools
Ability to translate business ambiguity into structured, measurable product solutions
Strong stakeholder alignment and cross-market project leadership experience
Analytical mindset with strong problem-structuring capability

Preferred

Experience in fintech, SaaS platform or high-growth technology environment
Exposure to data product thinking, automation or AI-enabled operations tools
Experience supporting operational or customer service performance transformation
Mandarin speaking advantage

Apply

Apply at EPOS

About the Company

EPOS

Unifies SaaS, payments, financing for SMEs

EPOS acts as an all-in-one digitalisation partner for small and medium-sized enterprises. Its flagship EPOS360 product unifies software as a service (SaaS), payments, and financing in one ecosystem, giving SMEs access to AI-powered tools that help them run operations smarter and scale faster. The platform works by integrating disparate business apps, payment processing, and financing options into a single seamless system, enabling automation, data-driven decisions, and easier cash flow management. What sets EPOS apart is its end-to-end approach: instead of piecemeal solutions from different vendors, it provides a unified platform designed specifically for SMEs to digitally transform with confidence. The company’s goal is to turn everyday operational complexity into growth opportunities, helping businesses digitize and expand with practical, integrated tools.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Singapore
Founded: 2012

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