T

Tesla

Makes electric cars, robotaxis and grid batteries

Advisor

Retail SalesConfirmed live in the last 24 hours
Full-timeGeorge Town, Penang, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Customer service experience is required.
  • The candidate must demonstrate time management and attention to detail.
  • The candidate must be able to prioritize, manage multiple projects, and meet business-critical deadlines.
  • The candidate must have an ethical approach to sales management and operations.
  • The candidate must be able to understand and convey business issues and technical concepts.
  • The candidate must communicate in the local language and English.
  • The candidate must demonstrate mastery of Tesla products and services and keep up with electric vehicle industry trends and local incentives.
  • The candidate must be available to work evenings and weekends.
  • The candidate must hold and maintain a valid driver's license and a safe driving record.

Responsibilities

  • Engage walk-in guests promptly and personally, open conversations, and ensure they feel welcome.
  • Drive business and maximize sales through customer service, product knowledge, merchandise presentation, and promotion.
  • Implement operational policies and procedures to meet customer needs and help Tesla achieve its goals.
  • Understand guests, their reasons for visiting, purchase intent, and timelines to create customer profiles.
  • Educate guests by answering questions and providing experiences tailored to their interests and agenda.
  • Demonstrate Tesla products and services and explain local incentives for electric vehicle owners.
  • Collect customer contact information and schedule test drives for guests showing purchase intent or potential to maintain a healthy sales pipeline.
  • Update the customer relationship management system regularly to ensure accurate and timely sales and delivery information is available to management.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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