Internal Communications Senior Manager - Transformation, Product & Operations

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. Global Payments is seeking a Senior Manager, Internal Communications to lead communications for key product and operations functions as well as our ongoing transformation efforts. This role will serve as a strategic communications partner, helping leaders translate business priorities and operational initiatives into clear, compelling communications that inform, engage and inspire employees.

The ideal candidate is a strong strategist, storyteller and advisor who can navigate complex topics, build trusted relationships with senior leaders and develop communications that drive understanding, alignment and action across a global workforce.

What You'll Own

• Develop and execute integrated internal communications strategies that support business priorities.
• Serve as a trusted communications advisor to senior leaders.
• Partner with leaders to communicate functional strategy, organizational changes, transformation initiatives and operational priorities.
• Develop messaging, communication plans, leader talking points, presentations, FAQs, employee content and executive communications.
• Translate complex product and operational topics into clear, engaging employee communications.
• Support company-wide initiatives, major launches, business updates and change programs.
• Collaborate with other teams, including HR and Marketing, to ensure alignment and consistency.
• Measure communication effectiveness and use insights to continuously improve messaging, channels and engagement.

What You'll Bring

• 8+ years of experience in internal communications, corporate communications, employee communications or related fields.
• Experience supporting senior executives, enterprise functions or large-scale business initiatives.
• Exceptional writing and editing skills.
• Business acumen and ability to understand complex topics.
• Experience developing strategic communication plans and managing multiple priorities simultaneously.
• Excellent stakeholder management skills.
• Experience supporting transformation, change management or large-scale organizational initiatives is preferred.
• Bachelor's degree in Communications, Public Relations, Journalism, Marketing or a related field.

Success in This Role

Success in this role is measured by the ability to transform business priorities into communications that build understanding, strengthen alignment and motivate action. The successful candidate will help employees connect the dots between company strategy, product innovation, operational excellence and their own role in delivering results.

About the team 

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. 

What makes a Globalpayer? 

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.  

Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.  

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EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Washington Candidates: Click here for information on the Fair Chance Act.