Zensar

Global IT services for digital transformation

Group Risk Administrator

Claims AdjudicationConfirmed live in the last 24 hours

Full-timeSouth AfricaNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Business, Finance, Economics, or a related field is required.
At least 2 years of administrative experience in insurance, fund, or investment management is required.
Working knowledge of 37C risk guidelines and death and funeral claim processes is required.
Familiarity with retirement, pension, and provident fund administration is required.
Experience in investment portfolio administration and transaction handling is required.
Strong analytical, accounting, and reconciliation skills are required.
Proficiency in Microsoft Office and fund administration software such as SAP or Oracle is required.
Excellent written and verbal communication abilities are required.
Ability to manage policy renewals, new business, and anniversary processes is required.
Detail orientation, organizational skills, and stakeholder management skills are required.

Responsibilities

Administer retirement, pension, and provident fund accounts end to end.
Process death, funeral, and disability claims and ensure timely payment.
Manage policy renewals, new business onboarding, and anniversary administration.
Oversee bank liaison, fund administration, and cash-flow reconciliation.
Administer investment portfolios, including transaction processing and performance tracking.
Conduct risk product administration for death and funeral coverage in accordance with 37C guidelines.
Coordinate accounting activities, financial reporting, and audit support.
Provide customer onboarding and ongoing service support.
Maintain accurate documentation, regulatory reporting, and audit trails.
Collaborate with internal teams and external partners to resolve issues.

The Admin will oversee end‑to‑end administration of retirement, pension and provident fund products, handle death, funeral and disability claims, and manage investment portfolio activities. The role supports new business onboarding, policy renewals, anniversary administration, and ensures compliance with 37C risk guidelines while coordinating with banking partners, accounting teams, and customers to deliver seamless fund and investment services.

Bachelor’s degree in Business, Finance, Economics or related field
Minimum 2 years of administrative experience in insurance, fund or investment management
Working knowledge of 37C risk guidelines and death/funeral claim processes
Familiarity with retirement, pension and provident fund administration
Experience in investment portfolio administration and transaction handling
Strong analytical, accounting and reconciliation skills
Proficiency in MS Office and fund administration software (e.g., SAP, Oracle)
Excellent written and verbal communication abilities
Ability to manage policy renewal, new business and anniversary processes
Detail‑oriented with strong organizational and stakeholder management skills

Administer retirement, pension and provident fund accounts end‑to‑end
Process death, funeral and disability claims, ensuring timely payment
Manage policy renewals, new business onboarding and anniversary administration
Oversee bank liaison, fund administration and cash‑flow reconciliation
Administer investment portfolios, including transaction processing and performance tracking
Conduct risk product administration for death and funeral coverage per 37C guidelines
Coordinate accounting activities, financial reporting and audit support
Provide customer onboarding and ongoing service support
Maintain accurate documentation, regulatory reporting and audit trails
Collaborate with internal teams and external partners to resolve issues

About the Company

Zensar

Global IT services for digital transformation

Digital solutions and IT services company that partners with global organizations to drive digital transformation. Its offerings include intelligent automation, analytics, hyperconverged infrastructure, and digital application development and maintenance, delivered through long-term contracts, project-based engagements, and managed services. Indigo Slate handles virtual event creation. Zensar’s Living AI integrates artificial intelligence into business processes to boost outcomes. Unlike many competitors, it emphasizes reducing capital expenditure (Capex) and operating expenditure (Opex), simplifying vendor management, and improving efficiency through automation. The overall goal is to help clients adapt to the digital landscape, optimize technology infrastructure, and achieve higher operational efficiency.

Company size: 10,001+
Company stage: IPO
Headquarters: Pune, India
Founded: 1991

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