Director of Product
Toast
Director of Product
Toast
Builds restaurant and retail software and payments
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
Toast’s Customer onboarding, hardware orders and inventory flows run on business systems that our Supply Chain, Finance, Care, and Onboarding teams rely on every day. As Director of Product – Onboarding, Hardware & Supply Chain Systems, you will own the vision, roadmap, and outcomes for those systems as part of the Business Technology & Transformation (BTT) organization. You will lead a team of product managers and BSAs while acting as a strategic product partner to leaders in Supply Chain, Finance, Accounting, Care, Onboarding, and Customer Success Operations. You’ll also work hand in hand with upstream and downstream BTT teams and R&D, so data and processes flow cleanly end to end across Salesforce, NetSuite, and the platforms between them and deliver scalable, high-impact solutions that support Toast’s exponential growth.
Strategy & Leadership
Product Ownership
Implementation & Optimization
Stakeholder Engagement
Performance & Risk Management
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring
Our Approach to Hybrid Working
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast
People Are the Secret Ingredient in Our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Zone A 230000 - 368000 USD
Zone B 200000 - 320000 USD
Zone C 180000 - 288000 USD
Toast builds a cloud platform that connects point-of-sale terminals, payments and business software for restaurants and retailers. Its Toast Go handheld devices let staff take orders and accept payments beside the customer, while kitchen screens route tickets to the people preparing each meal. Operators manage menus, online orders and employee payroll through connected tools that share real-time information across the front counter and back office. The company earns software subscription fees and transaction-based payment fees, and sells hardware and implementation services. Toast was founded in 2011 and is headquartered in Boston, Massachusetts.
Explore more opportunities at Toast