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Doxim

Customer communications management for regulated industries

Lead Print Operator

Machine & Process OperationUpdated on Nov 6
Full-timeAtlanta, GA, USANo salary listedIn-person

About the Job

Requirements

  • Demonstrated leadership and supervisory skills.
  • Proficiency in troubleshooting printing equipment issues and performing basic maintenance tasks.
  • Knowledge of color theory, print layout, and design principles.
  • Familiarity with printing software and prepress processes is a plus.
  • A high school diploma or equivalent is required.
  • Complete Machine training – Level 3 is required.
  • Proven experience as a print operator, with a strong understanding of different printing techniques and equipment.
  • Ability to stand for extended periods.
  • Ability to lift up to 30–40 lbs. as required for production tasks.
  • Regular movement within the production facility and occasional equipment interaction.

Responsibilities

  • Lead and supervise a team of print operators, assigning tasks, monitoring workloads, and providing guidance and training as necessary.
  • Set up and operate various printing presses and equipment, such as digital printers, offset presses, or screen printers, to produce printed materials.
  • Monitor the production process to ensure that print quality, color accuracy, and other specifications meet company standards.
  • Troubleshoot equipment issues and perform routine maintenance tasks to ensure optimal printing performance.
  • Maintain an organized inventory of printing supplies, materials, and inks, and reorder as needed.
  • Implement quality control procedures to ensure that final products meet client specifications and internal quality standards.
  • Collaborate with designers, prepress technicians, and other departments to ensure accurate file preparation and seamless project execution.
  • Coordinate print schedules and prioritize jobs based on deadlines, complexity, and resource availability.
  • Diagnose and resolve technical issues related to printing equipment, such as paper jams, registration problems, and color calibration.
  • Perform routine maintenance tasks, such as cleaning, lubrication, and calibration, to keep equipment in optimal working condition.
  • Adhere to safety guidelines and protocols while operating printing equipment and handling chemicals, inks, and other materials.
  • Ensure compliance with environmental regulations and waste disposal procedures for printing-related materials.

Desired Qualifications

  • Additional technical or vocational training in printing technology is preferred.
  • Bilingual in Spanish and English.
  • Print industry certifications such as G7, Lean fundamentals, or safety training.
  • Four or more years in print production, mail operations, customer communications, or a related domain.
  • Prior informal leadership, shift lead, or team lead experience.

About the Company

Doxim

Customer communications management for regulated industries

Doxim provides customer communications management solutions for regulated industries, helping organizations in financial services, insurance, healthcare, government, and utilities deliver compliant, accessible notices and bills. Its cloud-based platform designs, prints, delivers, and manages statements, notices, and alerts across multiple channels, with built-in privacy and regulatory compliance. The company focuses on long-term, subscription-based contracts with customized solutions, creating a stable, recurring revenue stream. Its goal is to help clients digitally transform their communications, improving accuracy and engagement while meeting compliance across regions including the United States, Canada, the United Kingdom, and Africa.

Company size
501-1,000
Company stage
Debt Financing
Total funding
$17.1M
Headquarters
Markham, IL
Founded
2000

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