Video Producer/Director
About the job
- At least 2 years of video content production experience or equivalent project experience.
- Ability to structure videos according to the intended concept and complete content through filming and editing.
- Ability to use basic filming equipment, including cameras and audio equipment, and video editing tools.
- Ability to identify story material and core messages by listening to people and reviewing materials.
- Ability to collaborate by listening to participants and colleagues and coordinating schedules and feedback.
- Interest in IT and developer culture, with the ability to ask questions, learn unfamiliar topics, and build understanding.
- Understand the technology, people, and working culture of the Channel Engineering team and plan video and photo content.
- Cover engineer interviews, technical sessions, team events, and everyday work, handling video structure, filming, and editing.
- Create and publish video and short-form content for YouTube and Instagram.
- Discuss content direction with the DevRel leader, review audience responses, and apply insights to subsequent planning and production.
- Photograph and film people and work settings for use in the technical blog and team interviews.
- Communicate with the Brand Design team during video review and thumbnail production.
- Support company-wide video production work, including external shoots with the Video team, as needed.
- Experience planning and producing YouTube or Instagram content.
- Experience producing interviews, seminars, events, or corporate-culture content.
- Experience taking portrait or event photography.
- Experience considering how to grow a series or channel beyond individual pieces of content.
- Enjoyment of or direct experience creating IT and tech content.
About the company
Channel Talk is an AI-powered customer-messaging and CRM platform that provides a website chat widget, a unified inbox for customer conversations, AI chatbots and automation, CRM marketing, and team messaging with integrations for channels like WhatsApp. Conversations from the chat widget feed into a unified inbox where AI bots can respond and automate tasks, while CRM tools manage campaigns and contacts and team messaging supports internal coordination. It stands out by pairing cross-channel messaging, automation, and CRM features in one platform with a regional focus on Southeast and East Asia, and it originated from Walk Insights analytics tools before shifting to customer-communication software. The goal is to help businesses improve customer engagement and support by centralizing conversations, automating routine tasks, and coordinating marketing and sales across channels.
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$43.7M
Headquarters
Seoul, South Korea
Founded
2014
Get referred to Channel Talk
See people who can refer or advise you
Simplify's Take
What believers are saying
- July 2026 Qoo10 integration expands distribution across major Japanese marketplace workflows.
- August 2026 Bカート partnership widens B2B commerce reach and ALF usage.
- January 2025 funding and 2026 voice improvements support Voice ALF commercialization.
What critics are saying
- Intercom Fin, Zendesk AI, and Gorgias AI attack Channel Talk's core support-automation budget.
- ALF phone remains beta in 2026, delaying enterprise migrations and expansion deals.
- Salesforce absorbing Intercom would squeeze pricing power and make Channel Talk a niche tool.
What makes Channel Talk unique
- ALF spans chat and voice, with IVR and task automation across channels.
- 2026 integrations with Qoo10 and Bカート deepen Channel Talk's EC workflow moat.
- 24万社超 adoption and 98% retention signal sticky SMB and midmarket usage.
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Benefits
- Flexible Work Hours
- Hybrid Work Options
- Unlimited Paid Time Off
- Health Insurance
- Phone/Internet Stipend