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Concentrix

Global BPO offering customer engagement services

Consultor de Atendimento - Negócios Imobiliários

Customer SupportConfirmed live in the last 24 hours
Full-timeCuritiba, State of Paraná, BrazilR$1.8k /moIn-person

About the Job

Requirements

  • Completed high school education.
  • Previous customer service experience.
  • Strong verbal and written communication skills.
  • Proactivity and ability to work as part of a team.
  • Organization, attention to detail, and focus on customer experience.
  • Availability to work on-site in central Curitiba.

Responsibilities

  • Serve as the focal point between parties involved in a real estate transaction.
  • Support the end-to-end process by accompanying customers throughout their journey.
  • Assist customers with questions, requests, and needs related to the real estate process.
  • Explain contract information clearly and with attention to detail.
  • Follow up on after-sales requests and support continuity of discussions.
  • Organize information and monitor each stage with responsibility and prioritization.
  • Collaborate with the team to ensure quality and a positive customer experience.
  • Help ensure each customer journey is handled simply, efficiently, and supportively.
  • Provide customer service support and resolve routine problems concerning the client’s products or services through inbound calls, outbound calls, or the Internet, depending on client requirements.

Desired Qualifications

  • Familiarity with customer relationship management (CRM) tools and technology used in customer service.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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