Patient Access Representative 3-Admitting

ENL Admitting

Compensation range:

$21.28 - $28.73

Your rate of pay will be based on applicable experience

Shift: Varied Shift length: 10 Hours
Days off: Variable
Hours per pay period: 12

POSITION SUMMARY:

The Patient Access Representative III is assigned to the Emergency Department and is responsible to accurately collect and analyze all required demographic, insurance, financial and clinical data elements necessary to register patients presenting for treatment.  The Incumbent is responsible for the provision of routine and advanced level patient access activities to facilitate efficient operations, expeditious reimbursement and optimal consumer satisfaction and to promote teamwork.  The incumbent is responsible to further the mission of Enloe Medical Center, which is to improve the quality of your life through patient centered care.  The Incumbent is responsible to consistently demonstrate the core values of Enloe Medical Center.  The incumbent is responsible to perform their duties in accordance with regulatory compliance requirements and the Medical Center’s Code of Conduct.

EDUCATION / TRAINING / EXPERIENCE:

Minimum of one of the following:

Competency as Patient Access Representative I or II at Enloe Medical Center

6 months in a hospital patient registration position

2 years patient registration experience in a doctor’s office or medical setting

SKILLS / KNOWLEDGE / ABILITIES:

This position interfaces with all levels of personnel within the hospital or clinic setting.  Must demonstrate excellent customer service skills.  Must be proficient in Microsoft Office (Word/Excel/Outlook). Must demonstrate positive, professional and effective interpersonal relations with patients, public, physicians, and staff and demonstrate the ability to work in a multidisciplinary team environment. Must demonstrate the ability to communicate with patients and families during time of emotional and physical stress.  Must demonstrate sensitivity and compassion for the hospitalized patient and family. Must demonstrate the ability to work in a fast paced environment.  Must demonstrate the ability to expedite registration activities to support clinical operational needs in emergent situations.  Must maintain all protected patient information in strict confidence. Must demonstrate high ethical standards and comply with applicable State and Federal regulatory requirements.  Must demonstrate competency in performance of their job duties in accordance with department standards.  Must demonstrate the ability to follow instructions, work quickly and accurately in a fast paced environment.  Must demonstrate the ability to organize and prioritize assignments.  Must demonstrate reliability and dependability by reporting to work as scheduled.  Must demonstrate the ability to work under conditions of frequent interruptions and willingness to be flexible and adapt to change.   Must be able to fulfill the essential functions of the position. 

Enloe offers a comprehensive and competitive benefits program to all eligible employees, including medical, vision, RX and dental group insurance, retirement with employer match, paid time off (PTO), and an employee assistance program. Please visit the employee benefits page www.enloe.org/benefits to get more in-depth benefits and coverage information or email [email protected] to receive a full summary of our benefits.