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Capital One

Issues credit cards and runs a consumer bank

Director, Project Management - Debit Products

Program ManagementPosted on Nov 6
Full-timeIn-person

About the Job

Requirements

  • A bachelor's degree or military experience is required.
  • At least 7 years of project management experience is required.
  • At least 3 years of people management experience is required.
  • At least 7 years of experience delivering large-scale transformational people initiatives while supporting organizational change is required.
  • The role requires influencing skills to prioritize controls and investments across the TP Leadership Team.
  • The role requires a track record managing work in dynamic, complex environments, particularly risk management and process documentation.
  • The role requires coaching associates to become subject matter experts aligned with technical towers and to adopt Capital One risk management practices.
  • The role requires communication skills to act as the primary point of contact for audits and represent the organization in high-level forums with GPN and Enterprise partners.
  • Applicants must have U.S. work authorization; Capital One will not sponsor a new applicant for employment authorization for this position.

Responsibilities

  • Guide the Product Development Life Cycle to completion, lead the Director Program Review tier, and resolve blockers across strategic initiatives.
  • Ensure adherence to Product Development Life Cycle governance standards, Program Health Reporting Standards, and decision protocols.
  • Partner with product leads to gather and align Program Increment planning inputs from PULSE, internal partners, and external vendors for horizontal programs.
  • Summarize program health, strategic risks, and delivery metrics into actionable updates for the Senior Leadership Team, and serve as the primary escalation point for critical risks and scope trade-offs.
  • Collaborate with PULSE product area leads to develop risk-mitigation strategies, contingency plans, and trade-off evaluations that balance speed with risk tolerance.
  • Allocate and manage workloads to maximize operational performance and resource efficiency.
  • Coach and develop program managers across job levels to improve team capabilities, execution standards, and career growth.
  • Act as a trusted strategic advisor to executive leadership, align execution with enterprise priorities, navigate cross-system dependencies, enforce quality gates, and mitigate risks to deliver predictable outcomes across the product portfolio.
  • Represent the organization in high-level forums with GPN and Enterprise partners and act as the primary point of contact for audits.

Desired Qualifications

  • A master's degree or MBA is preferred.
  • At least 9 years of project management experience is preferred.
  • At least 5 years of people management experience is preferred.
  • A PMP, Lean, Agile, or Six Sigma certification is preferred.
  • At least 10 years of experience delivering large-scale transformational people initiatives while supporting organizational change is preferred.

About the Company

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Capital One

Issues credit cards and runs a consumer bank

Capital One runs a consumer and commercial bank that issues credit cards, takes deposits, and finances cars and businesses. Its Venture travel cards and Quicksilver cash-back cards let customers earn rewards on everyday spending, while its online banking tools manage payments and savings. Customers use checking and savings accounts through an app, branches, and cash machines, and commercial clients use treasury tools to manage company cash. The bank earns interest on loans and fees from banking and card transactions, with customer deposits helping fund its lending operations. Capital One was founded in 1994 and has its headquarters in McLean, Virginia.

Company size
10,001+
Company stage
IPO
Headquarters
McLean, VA
Founded
1994

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