District Fitness Manager

EōS Fitness is in search of a District Fitness Manager who will be responsible for overseeing the Fitness team and supporting day-to-day tasks including but not limited to people leadership, recruiting, schedule, payroll budgets, facility maintenance, and most importantly the member and team member experience. We're looking for someone with prior management experience overseeing multiple locations, genuine customer service skills and a passion for great workplace culture. Reporting to our Regional VP of Fitness, the District Fitness Manager will be responsible for sales and financial performance of the fitness department and supporting the overall success of the gyms in their designated district by developing our team to ensure we are aligned in providing an exceptionally positive experience for our staff, members, and guests. 

Essential Purpose: Support the overall success of the clubs in their designated Area in their entirety including the gym's Personal Training, Group Training, financial success, employee experience and member satisfaction. 

Core Purpose: To create loyal, lifelong fans and exercise practitioners. 

Responsibilities:  

• Monitor fitness sales performance at the district level, identify areas for improvement, and implement corrective actions as necessary. 
• Recruit, train, and develop gym managers and staff to maintain a high-performance team.  
• Exhibit leadership by prioritizing tasks, coaching for performance, communicating effectively, and conducting business analysis. 
• Lead and manage a team of Fitness Managers and Personal Trainers across multiple locations, providing guidance, training, and support to ensure consistent sales performance. 
• Analyze key performance indicators (KPIs) to assess and improve operational effectiveness and drive growth, i.e. Medallia. 
• Ensure all gym locations operate efficiently and effectively, adhering to company policies and standards. 
• Promote a positive member experience by ensuring high standards of service, cleanliness, and facility maintenance. 
• Ensure compliance with health and safety regulations, as well as company policies, procedures, and industry standards. 
• Address and resolve any member complaints or staff concerns promptly and effectively. 
• Foster a collaborative environment among gym managers and staff to share best practices and drive continuous improvement. 
• Build relationships within the community to enhance brand visibility and attract new members. 

Qualifications: 

• Minimum of 5 years of Fitness experience.
• Minimum of 3 years of Leadership/Management experience.
• Minimum of 2 years of multi-unit management, the District Fitness Manager may oversee 4-6 locations depending on the market.
• Previous background in the fitness industry, with a focus on Fitness, sales, and management, and a solid understanding of fitness products, services, and member engagement strategies.
• Experience delivering exceptional customer service, managing customer relationships, and training staff to improve sales skills and product knowledge.
• Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors, i.e., calm, professional, and empathetic to all levels of management, employees, customers, and vendors.
• Excellent relationship building and influencing skills with people at all levels and in all functions.
• Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
• Excellent MS Office skills, particularly Excel.
• And, of course, someone who embraces our Core Values!

Requirements: 

• Must successfully pass background check.
• CPR certification required within 30 days of hire.
• Must have a valid Driver's License.
• Must be able to maintain clean motor vehicle record throughout employment.
• Must have reliable transportation to and from multiple job locations.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the Company computer system including preparing documents, entering data into computer system, reading reports from a computer database or email system. 
• Ability to bend routinely and repetitively to lift more than 40 lbs.

Additional earnings:

• In addition to the base salary, this position will be eligible for bonus opportunities. 
• Post training increase.

Salary Pay Range 85000 - 90000 USD