Quality Manager

Company Description

BlueScope Coated Products is one of the largest coil coating companies in the United States, with facilities across the country. With more than four decades of expertise providing painted metal coils and toll processing services for industries in the construction and consumer product markets, we pride ourselves on delivering premium quality, reliable service, and ongoing innovation to our customers. 

The Quality Control Manager communicates a clear, cohesive message to site manufacturing personnel focusing on customer satisfaction and process improvement.  The Manager develops, implements, maintains and audits site specific operations requirements of the corporate Quality Management System to ensure all processes and products are in compliance with code, accreditation, certification and customer requirements.  They drive problem solving and continuous improvement activities and develop and maintain strong relationships with company brands, customers, auditors, vendors and facility employees and management to be able to react to their needs and address issues which may arise.

Key Focus Areas

• Lead the Quality Dept. to support the successful achievement of plant goals and objectives as set forth by BCP’s Senior Leadership.
• Collect, analyze and interpret manufacturing data related to operator and process quality performance, and facilitate improvements to build capacity within BCP manufacturing processes, using leading and lagging indicators at both site and company levels
• Audit manufacturing areas for adherence to company procedures and standards as well as applicable industry codes and standards: ISO 9001 and ISO 14001. Track results of audits and required corrective actions.
• Facilitate completion of improvement initiatives and build capacity within systems and processes that require engagement and consensus across all functional departments.
• Perform root cause analysis of issues and implement successful corrective actions
• Support and maintain process focused training programs especially in the areas related to BCP’s Quality Management System
• Maintain a system for tracking customer communication, concerns, and corrective actions (voice of the customer)
• Review and maintain quality records as required by applicable procedures and standards
• Perform regular safety audits
• Other duties as assigned

Qualifications & Experience:

Required:

• Bachelor’s degree in Business or Engineering related studies
• 10+ years working as a Quality Engineer in a manufacturing industry
• 5+ years of experience leading teams in a manufacturing industry

Preferred:

• Bachelor’s degree in Chemical or Metallurgical Engineering related studies
• 10+ years of Quality Engineering experience on a Coil Paint Line
• 10+ years working with AIAG (Automotive Industry Action Group) Core Tools or comparable toolset from aviation or FDA regulated industries.
• Oracle system experience
• 7+ years of experience leading teams in a manufacturing industry

Skills & Abilities:

• Leader of People and Teams – Clarifies purpose; builds team identity and spirit; inspires team members to work together; is fair, transparent, and thoughtful about others.
• Driver of Future Readiness – Takes a strategic orientation to shape the direction; ensures impact-driven strategy; Is a thought leader in their own way.
• Builder of Customer Value – Seeks to know customers deeply; walks in the customers shoes; constantly thinks about adding value to customer relationships.
• Collaborative Partner – Seeks to understand; shares knowledge; builds/uses diverse networks for greater impact; uses a range of skills and approaches to influence others.
• Results Achiever – Delivers against continually higher levels of performance; strives for constant improvement; looks for ways to work smarter; pushes forward despite ambiguity.

Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job.  It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job.  Associates may be required to perform other duties as assigned.  Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope.  To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. 

EEO: Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.