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Red Hat

Enterprise open-source software subscriptions and services

OpenShift AI Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours
Full-timeTexas, USA

About the Job

Requirements

  • Experience delivering implementations based on architectural designs, including hands-on technical implementations in enterprise environments.
  • Ability to collaborate on project timelines and maintain project and technical documentation.
  • Experience collaborating across diverse technical teams, platform engineers, and customer stakeholders.
  • Expertise in OpenShift cluster architecture, GitOps, multi-cluster management, security and observability, and GPU-enabled nodes.
  • Experience with Red Hat AI or upstream technologies, including OpenShift AI, vLLM, model serving with KServe, model registries and pipelines, and at least one of llm-d, LLM Compressor, or Eval Hub.
  • Working knowledge of enterprise generative AI practices, including inference economics, model selection and optimization, retrieval-augmented generation (RAG) and evaluation, agent frameworks and harnesses, Model Context Protocol (MCP), governance, and production cost pressures.
  • Application development fluency on Kubernetes, including containers, APIs, continuous integration and continuous delivery (CI/CD), and trusted software supply chains (software bills of materials, signing, and policy gates), using Python, Go, or Java.
  • Hands-on experience with Ansible Automation Platform for enterprise automation, including event-driven workflows, or ability to transition skills rapidly from comparable tools.
  • Ability to meet stakeholder needs and deliver against project timelines, technical deliverables, and scope of work.
  • Knowledge and desire to mentor team members and customer engineers to foster self-sufficiency.
  • Must hold an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance.
  • Must reside in a state where Red Hat is registered to do business.

Responsibilities

  • Guide customers in implementing scalable, production-ready AI solutions using Red Hat OpenShift and Red Hat AI.
  • Deploy, optimize, and serve AI models using vLLM, KServe, model registries, and pipelines, and baseline inference costs using benchmarking tools and recipe-based optimization.
  • Implement retrieval and context patterns, including RAG, context ingestion, and permission-aware context, and evaluate model performance using tools such as Eval Hub to ensure release quality.
  • Configure and maintain Models-as-a-Service and GPU-as-a-Service capabilities on OpenShift AI, including multi-tenancy, AI gateways, metering, and self-service accelerator access across NVIDIA, AMD, and other hardware.
  • Build and integrate agentic systems and automation workflows using Ansible Automation Platform and modern agent frameworks, including MCP, A2A, OpenAI-compatible APIs, and LangGraph, with security, role-based access control (RBAC), and auditability built in.
  • Travel weekly, Monday through Thursday, to client locations.
  • Establish reusable assets on every engagement, including reference architectures, runbooks, and harnesses, to help customer platform teams sustain success after delivery.
  • Share knowledge, runbooks, and recipes with internal communities of practice.
  • Develop production-ready technical solutions integrated with existing enterprise systems.
  • Support successful delivery of customer projects as a technical lead, develop project plans from customer use cases, and align requirements with Red Hat technologies.
  • Implement complex, large-scale solutions in customer environments and share lessons learned, best practices, and how-tos with internal and external communities of practice.

About the Company

Red Hat

Enterprise open-source software subscriptions and services

Red Hat sells enterprise open-source software with a subscription model that includes updates, security patches, and professional support. Its products—RHEL for hybrid cloud servers, OpenShift for containerized apps, and the Ansible Automation Platform for IT automation—are open-source at core but provided with guaranteed enterprise support. Red Hat differentiates itself by pairing open-source code with a deep services layer and an integrated stack designed for hybrid/multicloud environments, backed by IBM. Its goal is to help large organizations deploy, manage, and scale open-source software across complex IT landscapes with reliable software and predictable, ongoing support.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1993

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