Director Product Management - Payments

Director, Product Management, Payments

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

About the Team
 

The Payments Platform is key to powering Capital One’s current and future financial products. At destination, we aim to empower customers with real-time intelligent payment experiences which are seamless, personalized and resilient. We are a multi-tenant platform, with services that span across the end-to-end journey for payments for Capital One’s consumer loan products.

As a Director, Product Management, Payments, you will lead a team of Product Managers responsible for defining and delivering the future of Discover customer payment experiences and capabilities across credit cards and personal loans. You will play a critical leadership role in integrating Discover onto Capital One’s payments platform, while driving the next generation of payment capabilities that will serve tens of millions of customers.

The ideal candidate is a visionary leader who thrives on solving the industry’s most complex payment challenges. Adept at navigating ambiguity and possessing a deep passion for architecting elegant platform solutions, this leader will bridge the gap between business intent and engineering excellence, partnering with technical leads to build systems that are as robust as they are innovative. As part of the role, you will:

• Create a long-term roadmap that supports a broader enterprise vision and industry trends

• Engage Lines of Business (LOBs) to define, prioritize and build reusable capabilities to support payment strategies across the company

• Partner closely with Tech to ensure that the platform architecture can support existing and emerging value drivers

• Collaborate with Program to create and maintain well-defined and sustainable communication channels with our LOB partners

• Ensure the platform is accurate and performant

• Develop and align on the platform’s data posture

• Drive tooling to improve reconciliation

• Enable AI adoption and value

Capital One Product Framework

In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:

• Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
• Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
• Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
• Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks 
• Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment

Basic Qualifications:

• Bachelor's degree in any field and at least 5 years of Product Management experience 

Preferred Qualifications:

• Experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $230,400 - $263,000 for Director, Product ManagementRichmond, VA: $209,500 - $239,100 for Director, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).