Senior Warehouse Supervisor

This role provides day-to-day leadership to warehouse personnel, coordinates receiving, storage, material handling and issuance activities, maintains inventory accuracy, and works closely with Supply Chain, Manufacturing, Planning, Logistics, Procurement and other supporting functions.

The position is expected to drive operational discipline, resolve warehouse issues, monitor performance, and support continuous improvement initiatives within the warehouse.

Minimum Qualifications

• Diploma or Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, Operations Management, Engineering or a related field.
• Relevant experience in warehouse operations, logistics, inventory control, materials management or manufacturing operations.
• Previous experience supervising or coordinating warehouse personnel is preferred.
• Experience in semiconductor, electronics or high-volume manufacturing operations would be an advantage.

KNOWLEDGE, SKILLS & ABILITIES

• Strong understanding of warehouse operations and inventory-control principles.
• Knowledge of receiving, storage, material handling and inventory transactions.
• Good people supervision and team coordination skills.
• Ability to prioritize manpower and operational activities according to business requirements.
• Strong problem-solving and decision-making skills.
• Good analytical skills and attention to detail.
• Ability to work effectively in a fast-paced manufacturing environment.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Excel and other standard Microsoft Office applications.
• Experience with ERP/WMS systems is preferred.
• Ability to analyze warehouse data and operational issues.
• Good understanding of 5S and continuous improvement principles.
• Strong commitment to workplace safety and quality.

KEY COMPETENCIES

• Warehouse Operations Management
• People Supervision
• Inventory Control
• Material Handling
• Receiving Operations
• Manpower Planning
• Problem Solving
• Operational Execution
• Safety & Compliance
• Cross-Functional Collaboration
• Continuous Improvement
• Data Analysis & Reporting
• Communication & Leadership
• Customer Focus

ESSENTIAL DUTIES & RESPONSIBILITIES 1. Warehouse Operations

• Supervise daily warehouse activities including receiving, storage, material issuance, material movement and inventory control.
• Ensure materials are received, stored, handled and issued accurately and on time.
• Coordinate warehouse priorities according to production and operational requirements.
• Ensure proper material identification, storage location and transaction accuracy.
• Monitor daily warehouse workload and allocate resources appropriately.
• Ensure smooth material flow between warehouse and manufacturing areas.
• Escalate material shortages, receiving issues or operational constraints that may impact production.

2. Team Supervision & Leadership

• Provide daily direction and supervision to warehouse personnel.
• Plan manpower allocation according to workload and operational priorities.
• Conduct daily briefings and communicate priorities, issues and safety requirements to the team.
• Coach employees on warehouse processes, work standards, safety and productivity expectations.
• Monitor attendance, work assignments and operational coverage.
• Support employee training and cross-training to improve team flexibility and capability.
• Promote teamwork, accountability and operational discipline.

3. Inventory Control

• Maintain high standards of inventory accuracy through proper warehouse transactions and material handling.
• Monitor inventory discrepancies and coordinate investigation and corrective actions.
• Support cycle-count and physical inventory activities.
• Ensure materials are stored in designated locations and properly identified.
• Monitor aging, excess, obsolete or slow-moving materials and escalate issues to relevant stakeholders.
• Ensure inventory movements are correctly recorded in the applicable ERP/WMS system.

4. Receiving & Material Handling

• Coordinate incoming material receiving activities to support operational requirements.
• Ensure materials are verified against relevant receiving information before storage or further movement.
• Monitor timely processing of incoming materials.
• Coordinate the movement of materials to production or designated storage locations.
• Address receiving discrepancies, damaged materials and documentation issues with relevant teams.
• Ensure proper material-handling practices are followed.

5. Safety, Quality & Compliance

• Ensure warehouse activities are conducted in accordance with applicable Environmental, Health & Safety requirements and internal procedures.
• Conduct regular checks to maintain good housekeeping and safe working conditions.
• Ensure employees use appropriate Personal Protective Equipment (PPE) where required.
• Support investigation and corrective actions for warehouse-related safety or quality issues.
• Promote safe material-handling practices and proactive identification of workplace risks.
• Support internal and external audits related to warehouse operations.

6. Operational Performance

• Monitor warehouse operational performance and identify gaps requiring corrective action.
• Track relevant performance indicators such as inventory accuracy, receiving performance, material movement and productivity.
• Support achievement of departmental operational targets.
• Analyze recurring warehouse issues and coordinate appropriate corrective actions.
• Prepare operational reports and updates for management as required.

7. Continuous Improvement

• Identify opportunities to improve warehouse productivity, material flow and inventory accuracy.
• Participate in Lean, Kaizen, 5S and other continuous-improvement activities.
• Support waste reduction and optimization of warehouse space and material movement.
• Assist in reviewing and improving warehouse work processes and standard operating procedures.
• Work with cross-functional teams to resolve recurring operational issues.