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EPOS

Unifies SaaS, payments, financing for SMEs

Senior Executive Business Project Management

Project ManagementPosted on Nov 13
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • At least 5 years of relevant experience in project management, business operations, business analysis, or process improvement, including hands-on delivery of business projects involving multiple departments and external stakeholders.
  • Practical experience developing and implementing business processes, including process mapping, standard operating procedures, handoffs, and continuous improvement.
  • Experience documenting business requirements and working with Product or Technology teams to turn business needs into workable solutions.
  • Strong business logic and structured thinking, with the ability to clarify ambiguous needs, assess dependencies, and make sound priority recommendations.
  • Strong planning, organisation, and follow-through across multiple projects and competing deadlines.
  • Clear written and verbal communication, with the ability to manage expectations, facilitate decisions, and influence stakeholders without direct authority.
  • Adaptability when scope, priorities, or timelines change, with a practical approach to resolving issues in a fast-paced environment.

Responsibilities

  • Work with Partnership business owners to define project charters, objectives, scope, deliverables, and success measures.
  • Build and maintain project plans covering milestones, dependencies, owners, and resource needs; track progress and drive actions to closure.
  • Work with senior leadership and business owners to prioritise projects based on business value, urgency, dependencies, and available capacity.
  • Coordinate external partners and internal teams, including Product, Technology, Operations, Sales, Marketing, Finance, and Legal, as required for each project.
  • Align responsibilities, timelines, and expectations; secure resource commitments with functional leads and follow up on outstanding decisions.
  • Communicate progress, risks, and changes clearly; escalate blockers with practical options and align revised plans when priorities or requirements change.
  • Translate partnership needs into clear business requirements, process flows, business rules, and acceptance criteria.
  • Work with Product and Technology to align proposed solutions with business objectives, partner needs, dependencies, and delivery constraints; resolve gaps and confirm scope and trade-offs with business owners.
  • Map current and future workflows, identify process gaps, and develop practical standard operating procedures, handoffs, and exception handling with process owners.
  • Implement and test new processes with the teams using them, incorporate feedback, and improve efficiency and accountability.
  • Coordinate testing, partner readiness, operational preparation, and required approvals against agreed launch criteria.
  • Track launch issues and early outcomes, ensure a clear handover to operating teams, and capture lessons for future projects.

Desired Qualifications

  • Experience in partnership projects, digital platforms, payments, retail technology, or SME solutions.

About the Company

EPOS

Unifies SaaS, payments, financing for SMEs

EPOS acts as an all-in-one digitalisation partner for small and medium-sized enterprises. Its flagship EPOS360 product unifies software as a service (SaaS), payments, and financing in one ecosystem, giving SMEs access to AI-powered tools that help them run operations smarter and scale faster. The platform works by integrating disparate business apps, payment processing, and financing options into a single seamless system, enabling automation, data-driven decisions, and easier cash flow management. What sets EPOS apart is its end-to-end approach: instead of piecemeal solutions from different vendors, it provides a unified platform designed specifically for SMEs to digitally transform with confidence. The company’s goal is to turn everyday operational complexity into growth opportunities, helping businesses digitize and expand with practical, integrated tools.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Singapore
Founded
2012

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