About the Role
Are you an accomplished relationship builder with a proven ability to drive strategic growth for major clients at the enterprise level? As a Strategic Client Account Executive, you will be responsible for managing and expanding relationships with our most valuable and complex accounts across NAMER. Leveraging your deep industry expertise and executive presence, you will serve as a trusted advisor to C-level stakeholders, ensuring our clients achieve maximum value from our services while identifying and executing on high-impact growth opportunities.
About the Team
The North America (NAMER) Account Management team is committed to delivering exceptional value and satisfaction to our clients. As a senior member, you will play a leadership role in shaping account strategies, mentoring junior team members, and driving cross-functional collaboration with customer success, field engineering, marketing, and product development. You will help set the standard for strategic relationship management, leveraging data-driven insights and industry best practices to inform our approach. Your ability to influence decision-making and proactively engage with executive-level clients will be critical to our continued success.
What You'll Do
In this role, you will handle existing customers and develop new business across the entire North America (NAMER) region
- Lead the development and execution of comprehensive, multi-year strategic account plans for top-tier clients, aligning our solutions with their evolving business objectives.
- Build, nurture, and expand executive-level relationships, acting as a senior trusted advisor and thought partner to client leadership teams.
- Identify, pursue, and close complex upsell opportunities, driving significant revenue growth across the NAMER region.
- Serve as the senior client advocate within the organization, influencing internal stakeholders and mobilizing cross-functional teams to deliver tailored solutions and exceptional client experiences.
- Provide strategic guidance to product and marketing teams based on sophisticated client feedback and market intelligence, shaping our offerings to meet emerging client needs.
- Monitor industry trends, competitive landscape, and regulatory changes, proactively advising clients on risks and opportunities relevant to their business.
- Represent the company in joint proposals and strategic initiatives with CircleCI partners and other key collaborators.
- Build, prioritize and forecast your pipeline using platforms, including Hubspot, Outreach.io, Gainsight, 6sense, ZoomInfo, LinkedIn.
What We're Looking For
- 5+ years of SaaS sales experience, selling a technical product to large enterprise customers, with a track record of being a top performer
- Experience selling to Engineering Leadership (CTO, VP of Eng, DevOps Leaders, etc.
- Curiosity for the DevOps ecosystem and familiarity with technical concepts and their business value
- A great teammate that will thrive in our fluid, fast-paced, dynamic, scaling environment
- Demonstrate strong interpersonal skills (written and verbal) and organizational skills
- Consistent record of meeting and exceeding sales quotas
- Experience growing existing accounts and opening net new accounts
- Business Experience in NAMER preferred