C

Complex

Pop culture and lifestyle media platform

Director Platform Design & Intelligence

Data EngineeringConfirmed live in the last 24 hours
Full-time

About the Job

Requirements

  • At least 8 years of experience in data engineering, software engineering, analytics engineering, or a related discipline, including at least 3 years leading teams, technical initiatives, or data platform architecture.
  • At least 5 years each of SQL and Python experience, including complex data exploration, optimization, warehouse modeling, and production data or automation workflows.
  • At least 3 years each of Snowflake, AWS services such as S3, EC2, and Lambda, and Apache Airflow or comparable orchestration tools such as Dagster or Prefect.
  • Experience building scalable production data platforms and pipelines, with strong data quality, testing, observability, and operational practices.
  • Experience supporting machine learning or AI through data engineering or infrastructure; understanding of statistical analysis, experimentation, and data science workflows; and working knowledge of large language models, embeddings, vector search, retrieval-augmented generation, and AI application architecture.
  • Strong systems design and problem-solving skills, with the ability to explain technical decisions to engineers and non-technical colleagues, work effectively with executives and cross-functional teams, and help others adopt new tools.
  • Curiosity about the audience, sound judgment around security and data use, and willingness to keep learning as models and tools change.
  • Must be willing to work on-site in the New York or Los Angeles office.
  • Must be authorized to work in the United States without visa sponsorship.

Responsibilities

  • Co-design the platform architecture and roadmap with leaders and drive implementation with the team; deepen the structured data lake and build reliable pipelines, warehouse models, and reusable services using SQL, Python, Snowflake, and AWS.
  • Recommend what to build, buy, integrate, or retire, and implement agreed changes that remove unnecessary middleware, redundant licenses, and single-purpose tools.
  • Develop and implement standards with engineering colleagues for data quality, testing, lineage, observability, and deployment; improve performance, cloud costs, resilience, and recovery.
  • Work with data scientists and data engineers to understand the audience and help develop and implement segmentation across teams.
  • Design signal capture connecting audience interactions to useful data, and make that data accessible and trustworthy for analytics, experimentation, content strategy, and product decisions.
  • Partner with content, product, and engineering teams on proprietary tools and new audience interactions, ensuring they fit within the broader platform.
  • Build data foundations for machine learning and generative AI, including training and inference pipelines, embeddings, vector search, and retrieval-augmented generation where appropriate.
  • Test new models and tools, evaluate results, recommend priorities to leaders, and implement agreed AI and agentic applications with the team, including evaluation and monitoring.
  • Work with development, security, and applied AI colleagues to protect personally identifiable information and implement appropriate access controls; incorporate responsible design into team practices.
  • Stay hands-on in implementation and architectural refinement while mentoring engineers; support hiring and development and help establish practices for code quality, version control, continuous integration/continuous delivery, and operational reliability.
  • Help teams adopt the tools built, explain technical choices, teach colleagues how systems work, and connect their use to content strategy and everyday decisions.
  • Translate business needs into implementation priorities with leaders and cross-functional partners; clarify responsibilities and tradeoffs, coordinate delivery, and measure results against agreed outcomes.

Desired Qualifications

  • Experience leading AI transformation or platform initiatives; building production large language model applications and AI-powered automation; and evaluating models, retrieval systems, and AI performance.
  • Experience with infrastructure as code such as Terraform; continuous integration/continuous delivery, Docker, or Kubernetes; distributed processing such as Spark; and data governance, metadata, lineage, security, and privacy.
  • Experience in digital media, advertising, publishing, entertainment, or consumer technology; high-growth or resource-constrained teams; and evaluating third-party platforms and build-versus-buy decisions.

About the Company

Complex

Pop culture and lifestyle media platform

Complex runs a media platform focused on pop culture, music, sneakers, style, and sports, delivering news, features, and trend coverage to a diverse audience. It earns money from advertising, branded content, and merchandise, including exclusive collaborations with artists and designers. The platform publishes editorial and multimedia content to engage readers, using that engagement to attract advertisers and drive traffic, while merchandise and limited collaborations turn cultural moments into purchases. Its edge comes from a strong emphasis on streetwear and music culture, plus exclusive brand-artist drops, aiming to be the go-to source for pop culture and lifestyle trends while building sustainable revenue from ads, branded content, and partnerships.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Los Angeles, CA
Founded
2002

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