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Hometown Grocers, Inc.

Neighborhood grocery chain serving Wisconsin communities

Deli Clerk

Checkout & Customer ServicePosted on Nov 5
Part-timeAlgoma, WI, USANo salary listedIn-person

About the Job

Requirements

  • Ability to deal tactfully and effectively with guests and all personnel.
  • Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
  • Complete understanding of all safety requirements and company safety policies.
  • Ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises.
  • Proper training and knowledge of slicers, proper lifting techniques, the trash compactor, and the baler.
  • Knowledge of the retail food business and thorough knowledge of perishable department operations.
  • Merchandising skills and the ability to make timely and effective decisions.
  • Ability to lift up to 50 pounds occasionally, use a full range of upper body motion, and work at a fast pace.
  • Ability to work shifts that vary across weekdays, weekends, and holidays.

Responsibilities

  • Assist guests with locating items on or off the sales floor.
  • Receive, prepare, and fulfill guest orders and other special requests.
  • Professionally answer the Deli Department telephone to provide guest service.
  • Address guest concerns and resolve issues by practicing the company's “Basics.”
  • Inspect, rotate, maintain proper temperatures for, and replenish all deli products on display to ensure high-quality control.
  • Maintain proper inventory levels in Deli storage, including containers, lids, spoons, and tags.
  • Maintain food safety logs and follow food safety requirements as an example to others.
  • Ensure quality standards are met, including quantity expectations at 100% by 10 a.m. and 5 p.m.
  • Maintain regular, timely attendance in compliance with the work schedule and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

About the Company

Hometown Grocers, Inc.

Neighborhood grocery chain serving Wisconsin communities

Hometown Grocers, Inc. (HGI) is a Wisconsin-based regional grocery chain with seven locations that focuses on serving local communities with friendly, knowledgeable service and carefully chosen basics. The stores are smaller in footprint, offering essential groceries and services rather than full-service meat and deli departments, while maintaining a clean, customer-friendly environment. A core feature is the inter-store support network: if one store needs extra staffing or stock, a sister store can send help, giving customers the feel of a neighborhood shop with the backing of a larger group. The company emphasizes a people-first culture and aims to be a trusted local resource by providing reliable products and helpful staff who treat customers like family.

Company size
Not listed
Company stage
Not listed
Total funding
Not listed
Headquarters
De Pere, WI
Founded
Not listed

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