Sales and Education Manager - LA/Southern Cali, Biossance

Life at THG Beauty 

We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.

By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.

THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader. 

Why be a Sales and Education Manager at THG Beauty?

Biossance is a pioneering clean beauty brand built on biotechnology, efficacy, and sustainability. Powered by sugarcane-derived squalane and cutting-edge science, Biossance delivers high-performance skincare that’s safe for people and the planet. Available at Sephora and leading global retailers, Biossance continues to drive innovation within prestige skincare - where Beauty Meets Biotech.

Reporting to the Senior Director of Field Sales, you will be responsible for achieving retail sales objectives within the designated market through strategic planning, targeted in-store sales support, Sephora Beauty Advisor education, event execution, and effective management of freelance resources. Serve as a strategic and collaborative partner to key Sephora stakeholders, identifying opportunities to strengthen Biossance’s presence, elevate execution, and drive sustainable market growth.

Regular travel throughout the designated territory and to other markets is required as needed to support the team, strengthen retail partnerships, and ensure the success of the business.

As Sales and Education Manager, you’ll: 

Retail Sales

• Partner closely with the Sr Field Sales Director to develop and execute quarterly and annual sales strategies.
• Achieve all sales goals and performance targets established by Biossance.
• Develop strategic call cycles and quarterly execution plans to maximize sales performance, adjusting priorities as business needs evolve.
• Drive performance toward an average retailer ranking within the Top 20 across assigned locations.
• Prepare and submit accurate weekly sales results and recaps of in-store activities, opportunities, and key business insights.
• Lead the setup and execution of major events, effectively managing freelance support and setting the standard for best-in-class education, client engagement, and sales execution.
• Build and maintain strong, strategic partnerships with key retail leadership to deepen business understanding, strengthen brand support, and deliver successful sales results.

Training

• Maintain expert-level knowledge of Biossance products, ingredients, and brand messaging, consistently leading by example.
• Train and educate Sephora Beauty Advisors and freelance team members on Biossance products, selling techniques, and best practices.
• Manage and distribute gratis to retail partners in alignment with direction from the Director of Education.

Management

• Manage and develop the Southern California Account Coordinator through weekly one-on-one meetings, ongoing coaching, performance management, and strategic support to ensure alignment with business objectives and individual growth. Develop and maintain an effective working schedule and strategic call cycle that prioritizes business needs and supports all assigned doors.
• Actively recruit, hire, train, and manage freelance talent. Monitor performance, provide coaching, and make adjustments as needed to strengthen execution and results.
• Create freelance schedules that align with business priorities and the market call cycle. Monitor and approve payroll, fully utilizing available budgets to maximize return on investment.
• Conduct monthly business reviews and strategy meetings with in-store leadership and the Senior Director of Field Sales.
• Complete and submit all required reporting accurately and on time, including weekly sales recaps and T&E reports.
• Lead event-planning meetings with retail management to align on objectives, execution, and expectations for successful outcomes.
• Submit weekly event recaps highlighting results, key successes, learnings, and opportunities

Communication

• Share timely daily feedback and updates across team communication platforms to support alignment, visibility, and collaboration.
• Partner with the Senior Director of Field Sales during weekly one-on-one meetings to discuss market performance, opportunities, challenges, and recommended actions.
• Actively participate in regional meetings and conference calls, contributing insights, partnership, and creative solutions to evolving business needs.
• Engage fully in weekly team meetings and come prepared to speak to key business drivers, participate in open dialogue, and contribute to collaborative brainstorming sessions.
• Maintain strong engagement with retail partners and key leadership to identify opportunities, recognize successes, support new product launches, and communicate corporate initiatives.
• Share relevant and actionable feedback with key internal and external partners to strengthen collaboration and support the needs of the business.
• Maintain consistent weekly communication with freelance teams to align on performance, priorities, brand focus, and areas of opportunity.
• Respond to phone calls, emails, and other communications from retail partners and the corporate office within 24 hours during the workweek, ensuring timely follow-through and strong partnership.

Budgets

• Oversee and manage all territory-related budgets and expenses, including T&E and freelance budgets, to ensure effective allocation and adherence to financial guidelines.

What skills and experience do I need for this role?

• Minimum of two years of education and sales experience within the retail cosmetics industry, with a strong understanding of sales influence, product education, event execution, and retail operations.
• Strong understanding of Sephora policies, procedures, business practices, and culture.
• Effective planning, organizational, and time-management skills.
• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Exceptional communication, collaboration, and interpersonal skills.
• Demonstrated ability to drive sales by building strong relationships and delivering exceptional brand partnership.
• Ability to work independently, prioritize business needs, and consistently achieve results.
• Must have access to a reliable vehicle and possess a valid driver’s license.

What’s in it for me?

• Salary: $90,000 to $93,000 based on experience
•  
• Medical, Dental, Vision plans
  
• 401K matched up to 5%
• Generous PTO (Paid Time Off)
• Short and long-term disability
• Exclusive employee discounts off THG Brands