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Chewy

Online pet supplies retailer with subscriptions

Area Manager

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeBelton, MO, USANo salary listed

About the Job

Requirements

  • Extensive military leadership experience serving as an E5 with two years time in grade, a senior non-commissioned officer, or an officer.
  • Proven experience effectively managing groups of 35 or more team members.
  • Strong written, verbal, analytical, and problem-solving skills at tactical and strategic levels.
  • Ability to operate effectively independently and as part of a team.
  • Strong project management and continuous improvement skills.
  • Flexibility to work nights and/or weekends.
  • Ability to lift up to 49 pounds with or without reasonable accommodation.
  • Ability to stand and/or walk for up to 10 hours daily.

Responsibilities

  • Provide hands-on, field-based leadership while progressing through assignments as an Area Manager with 45 team members.
  • Manage inbound, outbound, and inventory control activities within a fulfillment center to ensure timely picking, packing, and shipping of customer orders while maintaining on-time shipments and minimal shipment defects.
  • Cultivate and maintain a safe work environment for all fulfillment-center team members.
  • Mentor, train, and develop team members to support career progression and learning.
  • Create a positive team dynamic that encourages employees to provide feedback, motivate change, and stay focused on the customer experience.
  • Drive continuous improvement in safety, quality, cost, and delivery while growing and expanding capabilities within the fulfillment center.
  • Assist with the design, development, and maintenance of ongoing metrics, reports, analyses, and dashboards to drive key business decisions.
  • Analyze and solve problems at their root while understanding the broader context.

Desired Qualifications

  • Bachelor's degree from an accredited university.
  • Certification or experience in Lean Six Sigma.
  • Curiosity, a bias for action, and the drive to deliver value.
  • A passion for winning and an understanding that continuous improvement is possible.
  • A proven track record of finding solutions in non-traditional ways and identifying opportunities to innovate and lead.
  • Ability to work with shifting deadlines in a fast-paced, high-volume environment.

About the Company

Chewy

Online pet supplies retailer with subscriptions

Chewy operates as an online retailer for pet owners across the United States, selling pet food, toys, beds, pharmaceuticals, and other pet supplies through a direct-to-consumer e-commerce platform. It offers a catalog of more than 60,000 items and emphasizes a strong customer-service approach. The company monetizes primarily through product sales and also supports a subscription model called Autoship, which provides recurring deliveries at a discount to create predictable revenue. This setup helps keep customers returning and ordering on a regular basis. Compared with competitors, Chewy stands out through its large product selection, emphasis on customer service, and a subscription option that encourages ongoing purchases. The company's goal is to be the leading online destination for pet products by delivering convenient, reliable service and building long-term relationships with pet owners.

Company size
10,001+
Company stage
IPO
Headquarters
Plantation, FL
Founded
2011

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