Lead Directory Services Engineer

Exceptional Hospitality Starts with You

This role is based at our corporate office in Memphis, TN

This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Lead Directory Services Engineer, you will bring your technical skills to a hospitality company with an award-winning culture. As a part of the Directory and Collaboration Services team, reporting to the Senior Manager of Directory Services, you will support normal operations and major projects critical to providing Identity and Access management services across the enterprise, including developing, testing, debugging, and documenting platform operations, and applications integrations.

What you'll do during a typical day:

• Develop and implement authentication and identity operating standards.
• Develop tools and scripts to increase automation and streamline operations.
• Manage the PingFederate and PingDirectory platforms providing LDAP, SAML and Oauth services to the enterprise.
• Evolve the Single-Sign On and LDAP services to improve resiliency and ensure continuity of business operations.
• Resolve incidents, perform root cause analysis, and improve service quality.
• Complete SAML, OAuth and OIDC application onboarding through requirements analysis, design, implementation, and operational stages.

How you'll collaborate with others:

• Build relationships across the Technology Directory and Collaboration Services team, along with the larger Infrastructure community, to understand how the portfolio.
• Take initiative to learn the interdependencies and recommend opportunities to evolve and streamline the operations.
• Be curious about how the systems interconnect to develop a comprehensive understanding and to promote creative solutions.

Deliverables you'll take ownership of:

• Create proactive processes to improve uptime and system processing which will support technology initiatives

What It Takes to Make the Stay

You have these minimum qualifications:

• Five (5) years of professional work experience in Technology or related field
• Three (3) years of experience working with PingFederate and PingDirectory or comparable identity federation and directory solutions
• Experience coding in OGNL
• Experience with Java development
• Technical knowledge of Operating Platforms (Windows, UNIX, Active Directory)
• This is a hybrid role and would require to be near Memphis office location.
• Willing to travel up to 15%

It would be useful if you have:

• Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related experience, or High School Degree/GED plus 12+ years of Technology related experience
• Seven (7) + years of professional work experience in Technology or related field
• Five (5) + years of direct experience with Ping, LDAP, and directory structures
• Three (3) + years of experience with a Java Application server (WebLogic, WebSphere, Glassfish, or Apache Tomcat)
• Experience developing/implementing web interfaces (SOAP, CGI, or REST)
• Experience with the Atlassian Collaboration Stack
• Experience with markup languages (XML, XHTML)
• Experience with multi-factor authentication solutions

How We'll Help You Thrive

At Hilton, the hospitality we're known for doesn't end with our guests. We proudly invest in our Team Members' wellbeing, supporting you through all of life's moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what's next

*Benefits availability may vary depending on Team Member's location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits package to support their mental and physical well-being, so they can Thrive personally and professionally. The pay range for this role is $110,000 – $160,000 and is determined based on applicable and specialized experience and location. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan, consistent with other team members at the same level and/or position within the Company.