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DoorDash

Runs apps for local food and grocery delivery

Associate Manager - Strategy & Operations, Logistics

Logistics & TransportationConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USA

About the Job

Requirements

  • You have 4–6 years of experience in strategy and operations, logistics, management consulting, or a high-growth marketplace environment.
  • You have a track record of owning cross-functional operational problems end-to-end, from diagnosis to testing to rollout, and are comfortable building from scratch in ambiguous, early-stage environments.
  • You have experience owning partner-team relationships and working closely with Product and Engineering.
  • You are analytically strong, write SQL, work fluently with data, and can identify root causes and turn complexity into clear recommendations.
  • You demonstrate fluency with AI tools such as ChatGPT, Cursor, or similar to automate workflows, surface insights, and drive faster, better decisions.

Responsibilities

  • Own end-to-end delivery quality for catering, including on-time arrival, accurate drop-off and setup, and a clean handoff.
  • Determine how catering logistics and deliveries should work, including Dasher selection, batching, timing, equipment, and handoff, by testing approaches and learning what works in real-world operations.
  • Investigate individual deliveries, speak with Dashers and customers, identify breakdowns, and turn root causes into concrete operational fixes.
  • Build automated workflows that reveal where catering deliveries break down and use AI to turn slow manual analysis and one-off fixes into repeatable, scalable processes.
  • Translate operational findings into clear product and operational recommendations that improve the reliability of catering delivery.

About the Company

DoorDash

Runs apps for local food and grocery delivery

DoorDash runs apps that let people order restaurant meals, groceries, and other goods from local businesses, which independent couriers called Dashers bring to their doors. In 2019 it overtook Grubhub to become the largest food delivery service in the United States, and it later expanded abroad by buying Finland's Wolt and Britain's Deliveroo. Merchants pay DoorDash a fee on each order and can buy ads in its apps, while customers pay delivery and service fees or join DashPass, a subscription that cuts those fees. Businesses can also hire Dashers through its Drive service to carry orders placed on their own websites. Four Stanford students founded DoorDash in 2013, and it is based in San Francisco, California.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2013

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