Account Executive - Agentforce

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

At Salesforce, we’re seeking outstanding individuals to join our team as Account Executives with a strong technical background and expertise in AI-driven solutions. In this role, you will be pivotal in driving revenue growth and encouraging enduring client relationships and applying innovative technology redefines customer engagement.

Salesforce Agentforce, our flagship innovation, harnesses the power of real-time data analytics and AI to redefine Customer 360, enabling scalable, high impact customer interactions.

As a part of our Agentforce Specialist selling team, you will play a pivotal role in crafting customer engagement and delivering ground-breaking results! We are looking for individuals with deep AI knowledge and strong experience in selling complex technology solutions, understanding cloud-based services, and designing B2B and B2C solutions. Collaborating with potential clients, you will dive deep into understanding their needs and challenges ultimately showcasing how Agentforce is the solve for their most critical business goals.

What You'll Actually Be Doing

• Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
• Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers
• Use your extensive knowledge of Salesforce particularly Agentforce to articulate to our customers how the Salesforce Product stack can deliver tailored solutions to transform their customer engagement while fitting within their existing architecture
• Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
• Source and qualify Agentforce opportunities that fit our ideal customer profile.
• Demonstrate your adeptness at leading comprehensive discovery conversations, unearthing prospective customers’ critical business needs and resolving if and how Agentforce can be a solution.
• Conduct in-depth discovery sessions to assess client’s sophisticated business needs, demonstrating what Agentforce delivers as a detailed and scalable solution
• Craft and present compelling Points of View (POVs) that underscore the tangible value of Agentforce across both technical and business partners
• Collaborate across cross-functional teams to show up as “One Salesforce” and ensure a seamless client experience throughout the entire sales process
• Highlight how our solutions align seamlessly with clients’ long-term strategic objectives
• Apply your outstanding ability to combine deep discovery with your own point of view to present compelling Agentforce use cases that resonate with buyers

You're Our Person If...

• 5-10+ years of experience in enterprise and/or commercial B2B sales within the context of highly technical sales
• Deep understanding of AI and machine learning concepts, understanding of the agent platform, how to configure and set up agents, hook them into existing flows, automation, api connection, etc.
• Experience with AI-driven customer engagement solutions and the Salesforce platform (i.e. Sales, Services, Marketing, Data Cloud)
• Sophisticated intuition for business and able to conduct technical in-depth discovery mapping aligning clients needs to Salesforce’s platform and Agentforce capabilities
• Strong technical selling skills including the ability to explain AI models and solutions to non-technical clients and how AI capabilities and solutions can translate to business outcomes
• A proven track record of consistently surpassing sales targets within a technical sales environment, underscoring your proficiency in intricate sales processes.
• Outstanding communication and negotiation skills honed through your experience
• Strong communications skills in Korean and English
• A Bachelor’s degree or equivalent experience with extensive background in technology sales

[Skill-Set/Technologies]

• Salesforce platform knowledge (Sales Cloud, Service Cloud, Data foundations, Marketing Clouds, Commerce Cloud, Platform & Security..etc)
• AI Agent knowledge and experience
• Hyper Scalar Cloud knowledge and experience  (especially data layer)
• LLM Vendor knowledge and experience
• Solution Selling capability (Not Product Selling)
• Logical thinking and strategic planning skill

[Characteristics]

• This role requires an outstanding blend of technical depth, sales competence, and can articulate complex AI-driven solutions to a mix of customers.
• Results motivated: you show your ability to exceed sales goals.
• Business-focused outlook: Skillfully translates technical solutions into palpable business value
• A talent for relationship-building: Establishes enduring client connections, rooted in your extensive sales expertise.
• A curiosity about problem-solving: Devises innovative solutions to address sophisticated client challenges, using your extensive technology sales experience
• Technical Skills: Ability to understand sophisticated technical solutions and clearly articulate business value to businesses and technical partners
• Creativity. Agile, roll-up-your-sleeves demeanor. Progress over perfection.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.