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TSC

Global CX agency building customer journeys

Environmental Stress Screening Technician - ESS

Full-Time
No salary listed
Mid
Huntsville, AL, USA
In Person
Manufacturing Quality & TestInspection & Test
No H1B Sponsorship
US Citizenship Required

About the job

Requirements
  • A high school diploma or equivalent and 2–4 years of relevant technical experience are required.
  • Strong mechanical aptitude and working knowledge of electrical systems and components are required.
  • Understanding of torque requirements, tool usage, and calibration and verification practices is required.
  • Familiarity with Design for Manufacturability principles and tools is required.
  • U.S. citizenship is required, with the ability to obtain and maintain a Department of Defense security clearance.
  • Ability to regularly lift or move up to 50 pounds is required.
Responsibilities
  • Conduct vibration and thermal environmental tests on hardware and electronics assemblies in accordance with program requirements and written test procedures.
  • Handle and process electronic assemblies using established electrostatic discharge control practices and procedures to prevent foreign object debris or damage.
  • Set up, operate, and maintain specialized vibration and thermal test equipment while following detailed work instructions and calibration standards.
  • Record, monitor, and review test data and logs to ensure traceability and compliance.
  • Support production and quality assurance processes by ensuring testing procedures are executed correctly and results are thoroughly documented.
  • Collaborate with engineers, technicians, and cross-functional teams to improve processes, resolve issues, and maintain high quality standards.
  • Interpret and work from complex wiring diagrams, assembly drawings, operation sheets, engineering specifications, and process documentation.

About the company

TSC designs and builds digital customer experience solutions to help brands improve their relationships with consumers. The agency identifies friction points through customer journey mapping and usability testing, then develops and tests digital tools to solve these specific problems. As a member of the Sitel Group, TSC distinguishes itself by combining the agility of a specialized agency with the massive global reach and resources of a parent company spanning 140 countries. Its goal is to drive business growth by replacing frustrating brand interactions with digital experiences that make customers happier.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

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Simplify Jobs

Simplify's Take

What believers are saying

  • TSC's July 2025 and January 2026 profiles still show active hiring and operations.
  • Partnerships like Zaion added AI callbots, strengthening automation offerings for 2026 prospects.
  • Foundever's August 2026 recapitalization extended maturities to 2030-2031, reducing near-term financial stress.

What critics are saying

  • Foundever cut nearly $900 million debt on August 17, 2026; balance-sheet pressure persists.
  • Laurent Uberti and Olivier Camino exited July 31, 2026, creating leadership uncertainty.
  • Foundever could fold TSC into broader delivery, erasing the TSC brand entirely.

What makes TSC unique

  • TSC combines CX strategy, design, and build for digital channels, not pure consulting.
  • The agency specializes in chatbots, social media, and self-service, matching digital-first brands.
  • Its Foundever parent gives access to global CX operations and enterprise accounts.

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Benefits

  • Health Insurance
  • 401(k) Company Match
  • Flexible Work Hours
  • Remote Work Options
  • Paid Vacation
  • Tuition Reimbursement