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Concentrix

Global BPO offering customer engagement services

Associate, Technical Sales

Pre-Sales Solution EngineeringConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • Ability to assess customer needs and provide technical solutions.
  • Deep product knowledge to support customer satisfaction and sales objectives.

Responsibilities

  • Generate new business and grow existing accounts within assigned territories.
  • Attend customer meetings and conduct sales presentations to demonstrate product and service offerings and align them with client needs.
  • Provide technical expertise to support sales efforts in achieving low to moderate selling goals.
  • Prepare and deliver low to moderately complex technical proposals and presentations to aid the sales team.
  • Identify and analyze customer needs to develop strategies for competitive solutions.
  • Advise customers and sales teams on technical aspects of products and services to ensure alignment with goals.
  • Conduct training sessions for clients to enhance their understanding and use of products.
  • Follow up consistently on sales opportunities and inquiries to maintain engagement and foster relationships.
  • Collaborate with stakeholders to build effective relationships with decision-makers at all levels.
  • Resolve customer issues.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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