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Anthropic

Builds Claude AI models with a focus on safety

Internal Communications Manager - Product

PR & CommunicationsUpdated on Nov 7
Full-timeSan Francisco, CA, USA$265k - $295k /yr

About the Job

Requirements

  • Have 8–12 years of experience in communications or an adjacent craft where complex, high-stakes material was made clear under pressure, such as journalism, speechwriting, chief of staff work, or strategy and operations.
  • Be an exceptional writer who can distill technical decisions and cross-functional projects into simple, compelling narratives and write convincingly in someone else's voice.
  • Have served as a trusted advisor to senior leaders and know how to build those relationships, including when to push, when to listen, and how to deliver recommendations executives may not want to hear.
  • Be able to embed credibly with engineers, product managers, and researchers; show curiosity about technical systems, ask good questions, and earn the trust of people skeptical of communications by default.
  • See the big picture and connect individual team updates to company strategy and mission.
  • Have a keen eye for organizational culture and recognize authentic moments worth amplifying.
  • Have a bachelor's degree or an equivalent combination of education, training, and/or experience.
  • Have a field of study relevant to the role, demonstrated through coursework, training, or professional experience.

Responsibilities

  • Own the internal communications strategy for the portfolio, become an expert in the team's work, and serve as a trusted member of its leadership team.
  • Serve as a hands-on advisor to executives by helping them determine what to say and when, drafting communications in their voice, and providing candid counsel, particularly in challenging or uncomfortable moments.
  • Translate deeply technical work into narratives that resonate with employees across every function without losing substance.
  • Choose creative ways to connect employees to the work, such as using a demo instead of a slide deck when that would be more effective.
  • Anticipate communications needs around launches, incidents, organizational change, and external attention, and prepare plans to bring employees along.
  • Design and implement strategies to increase signal and reduce noise so employees understand what is important and what it means for them.
  • Plan and execute internal forums such as all-hands meetings and AMAs with operational excellence.
  • Exercise sound judgment with sensitive material, especially when security work requires care about what is shared, with whom, and when.
  • Partner closely with the broader internal communications team to ensure updates are accurately and consistently cascaded across existing channels and live forums.

Desired Qualifications

  • Have experience communicating about product, engineering, security, infrastructure, or other technical domains.
  • Have worked at AI companies, frontier technology companies, or other organizations where technical work moves faster than most people can follow.
  • Have built or run internal communications programs during periods of rapid organizational growth.

About the Company

Anthropic

Builds Claude AI models with a focus on safety

Anthropic builds the Claude family of AI models and sells them to businesses, software developers, and consumers, with research on making AI safe and understandable at the center of its work. In 2024 it introduced the Model Context Protocol, an open standard for connecting AI assistants to outside apps and data that OpenAI and Google adopted the next year. People use the Claude app to write and analyze files, programmers hand coding tasks to Claude Code, and companies build Claude into their own products through its API. Anthropic earns money from subscriptions, business plans, and usage-based API fees. Siblings Dario and Daniela Amodei founded Anthropic in 2021 with other former OpenAI employees, and it is based in San Francisco.

Company size
5,001-10,000
Company stage
N/A
Total funding
$243.8B
Headquarters
San Francisco, CA
Founded
2021

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